fix problems on Tradeblock [iphone]

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—— Run into issues on Tradeblock? Get help pending when official support gets back to you!

Tradeblock - Sneaker Trading
Info:
company: Tradeblock
: https://tradeblock.zendesk.com/hc/en-us
: marketing.tradeblock.us
Chat with our AI-based Tradeblock Support
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Payments issue

High trade fees

Fix: 1. Review Trade Fees: Check the app’s FAQ or help section to understand the fee structure. This can help you plan trades better. 2. Look fo... ⇲

No refund for canceled trades

Fix: 1. Review Trade Policies: Familiarize yourself with the app’s trade cancellation policies to understand your rights. 2. Keep Records: Docum... ⇲
 
Bugs issue

Authentication issues with worn shoes labeled as new

Fix: 1. Double-Check Listings: Ensure that you are accurately labeling the condition of your shoes when listing them. 2. Update App: Make sure y... ⇲

Inaccurate sneaker values

Fix: 1. Research Market Trends: Use other sneaker resale platforms to compare prices and get a better understanding of the market value. 2. Repo... ⇲

Block function not working

Fix: 1. Restart the App: Close and reopen the app to see if the block function starts working again. 2. Update the App: Ensure you have the late... ⇲

Wishlist bugs

Fix: 1. Clear Cache: Go to Settings > General > iPhone Storage > Tradeblock and offload the app to clear any cached data. 2. Update the App: Ens... ⇲
 
UI issue

Tradeblock navigation difficulties

Fix: 1. Familiarize with the Layout: Spend some time exploring the app to understand its layout and features. 2. Use Help Section: Check the app... ⇲
 
Support issue

Slow customer service response

Fix: 1. Check FAQs: Before reaching out, check the app’s FAQ section for common issues and solutions. 2. Use In-App Support: If available, use t... ⇲

Delayed shipping times

Fix: 1. Track Your Shipment: Use the tracking feature in the app to monitor your shipment status. 2. Check Shipping Policies: Review the app’s s... ⇲

Inconsistent communication from support

Fix: 1. Keep Records: Document your communications with support for reference. 2. Use Multiple Channels: If available, try reaching out through... ⇲

Issues with damaged shoes during transit

Fix: 1. Use Protective Packaging: When shipping shoes, ensure they are well-packaged to prevent damage. 2. Document Condition: Take photos of th... ⇲
 
Customization issue

Inability to mark multiple size preferences

Fix: 1. Use Comments Section: When making a trade offer, use the comments section to specify multiple size preferences. 2. Adjust Listings: When... ⇲

Lack of brand preference visibility

Fix: 1. Use Filters: Utilize any available filters in the app to narrow down your search by brand. 2. Create a Brand List: Keep a personal list... ⇲

No trade negotiation history tab

Fix: 1. Keep Personal Records: Manually track your trade negotiations in a note-taking app for future reference. 2. Use Screenshots: Take screen... ⇲
 
Uploads issue

Difficulty in adding pictures to trades

Fix: 1. Check Permissions: Ensure that the app has permission to access your photos. Go to Settings > Privacy > Photos and select Tradeblock to a... ⇲
 
Updates issue

Tradeblock update made it less user-friendly

Fix: 1. Explore New Features: Take time to explore the new layout and features introduced in the update. 2. Adjust Settings: Check the app setti... ⇲

Inability to revert to previous app version

Fix: 1. Check for Backups: If you have a backup of your device from before the update, you may be able to restore it through iTunes or Finder. 2... ⇲
 
Compatibility issue

Limited functionality for used shoes

Fix: 1. Check App Updates: Ensure you are using the latest version of the app, as updates may improve functionality. 2. Explore Other Platforms:... ⇲
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 what users are saying
Good experience
85.5%

Bad experience
12.2%

Neutral
2.3%

~ from our NLP analysis of 4,514 combined software ratings.

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 Private Data Tradeblock collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics