fix problems on JAWKU [iphone]

—— Run into issues on JAWKU? Get help pending when official support gets back to you!

JAWKU

Info:

company: Brian Frohlich

: http://jawku.com

: jawku.com

Chat with our AI-based JAWKU Support

🛠️ Common JAWKU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Inconsistent timing for longer sprints

Fix: Ensure that your device's software is up to date. Go to the App Store, search for JAWKU, and check if there is an update available. If so, i... ⇲

JAWKU freezes during use

Fix: Force close the app and restart it. On your iPhone, swipe up from the bottom of the screen (or double-click the home button on older models)... ⇲

Compatibility issue

Difficulty pairing with devices

Fix: Ensure Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and toggle it on. Then, try to pair the device again by following the... ⇲

Requires clear line of sight for accurate timing

Fix: Position the timing device in a location where it has a clear view of the area being timed. Avoid obstructions like walls or large objects t... ⇲

Limited ability to capture multiple athletes simultaneously

Fix: Use multiple devices if available, each set to capture different athletes. This can help you track performance more effectively during group... ⇲

Device compatibility problems

Fix: Check the JAWKU website for a list of compatible devices to ensure your device is supported. If not, consider using a different device that... ⇲

Network issue

Limited functionality in low cellular connection areas

Fix: Download any necessary data or updates while connected to a strong Wi-Fi network before heading to areas with low cellular connectivity. Thi... ⇲

Performance issue

Poor performance in crowded environments

Fix: Try to minimize the number of active devices in the vicinity. If possible, conduct timing sessions in less crowded areas to improve performa... ⇲

Support issue

Lack of detailed instructions

Fix: Check the app for any built-in help or tutorial sections. Many apps include a help guide that can provide step-by-step instructions on how t... ⇲

Customer service response issues

Fix: Utilize the app's FAQ section or help resources to find answers to common questions, which may resolve your issue without needing to contact... ⇲

Bugs issue

Occasional failure to record attempts

Fix: Ensure that you are following the correct procedure for starting and stopping the timing. Double-check the app settings to confirm that reco... ⇲

Inaccurate timing for certain distances

Fix: Double-check the distance settings in the app to ensure they are correctly configured for the event you are timing. Adjust as necessary befo... ⇲

JAWKU bugs affecting performance

Fix: Regularly check for app updates in the App Store and install them, as updates often include bug fixes and performance improvements. OR Un... ⇲

Setup issue

Setup can be cumbersome for some users

Fix: Follow a step-by-step setup guide, either from the app or online, to ensure you are not missing any critical steps. Take your time to famili... ⇲

Battery issue

Charging issues with the watch

Fix: Ensure that the charging contacts on both the watch and the charger are clean and free of debris. Use a soft cloth to wipe them down if nece... ⇲