fix problems on JustIN [iphone]

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—— Run into issues on JustIN ? Get help pending when official support gets back to you!

JustIN Mobile
Info:
company: Salto Systems
: https://saltosystems.com/en/contact/
: www.saltosystems.com
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UI issue

Requires multiple taps to unlock

Fix: Check for any software updates for your iPhone. Go to Settings > General > Software Update. An outdated iOS can affect app performance. OR... ⇲

No clear error messages

Fix: Keep a log of any errors you encounter. This can help you identify patterns and troubleshoot more effectively. OR Check the app's help se... ⇲
 
Compatibility issue

No Apple Watch support

Fix: While waiting for Apple Watch support, consider using your iPhone directly for unlocking. Ensure that your iPhone is easily accessible when... ⇲

No Apple Wallet integration

Fix: Use the app's built-in features for storing keys until Apple Wallet integration is available. Keep an eye on updates for potential future in... ⇲

Difficulties with NFC vs Bluetooth

Fix: Make sure that NFC is enabled on your iPhone. Go to Settings > NFC and ensure it is turned on. This can help with unlocking issues. OR If... ⇲

Incompatibility with iOS updates

Fix: Check for app updates immediately after an iOS update. Developers often release updates to ensure compatibility with the latest iOS versions... ⇲
 
Slow issue

Slow unlocking process

Fix: Ensure that Bluetooth is enabled and that your device is within range of the lock. Go to Settings > Bluetooth and make sure it is turned on.... ⇲
 
Network issue

JustIN frequently goes offline

Fix: Check your internet connection. If you are on Wi-Fi, try switching to cellular data or vice versa to see if the app stabilizes. OR Restar... ⇲
 
Support issue

Lack of customer support

Fix: Utilize the app's FAQ or help section for common issues. This can often provide immediate answers without needing direct support. OR Enga... ⇲

Limited technical support options

Fix: Utilize online resources such as forums or user communities where you can ask questions and share experiences with other users. OR Check... ⇲
 
Bugs issue

Widget feature not functioning

Fix: Remove the widget and re-add it. Long press on the home screen, tap the '+' icon, find the JustIN Mobile widget, and add it again. OR Che... ⇲

JustIN resets keys randomly

Fix: Regularly back up your keys within the app if this feature is available. This can help you restore them if they are lost. OR Monitor app... ⇲
 
Customization issue

Temporary access sharing not available

Fix: Use the app's existing sharing features to share access temporarily. Check the settings within the app for any sharing options. OR Consid... ⇲
 
Security issue

JustIN can lock users out

Fix: Ensure that you have a backup method for unlocking, such as a physical key or alternative app access. This can prevent being locked out in e... ⇲
 
Setup issue

JustIN setup instructions are unclear

Fix: Look for video tutorials online that demonstrate the setup process. Visual aids can often clarify confusing instructions. OR Follow the i... ⇲
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 what users are saying
Bad experience
68.3%

Good experience
20.7%

Neutral
11.0%

~ from our NLP analysis of 164 combined software ratings.

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 Private Data JustIN collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics