fix problems on Bond Home [iphone]

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—— Run into issues on Bond Home? Get help pending when official support gets back to you!

Bond Home
Info:
company: Olibra, LLC
: https://bondhome.io/
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Customization issue

Cannot group devices for simultaneous control

Fix: 1. Use scenes: Check if the Bond Home app allows you to create scenes that include multiple devices. This can simulate grouping by allowing... ⇲

Inability to rename commands in the app

Fix: 1. Use a workaround: Instead of renaming commands, create new commands with the desired names if the app allows for that. 2. Keep a referen... ⇲

Difficulty removing devices from the app

Fix: 1. Long press on the device: Try long-pressing the device in the app to see if a delete option appears. 2. Check settings: Navigate to the... ⇲

Lack of customizable button programming

Fix: 1. Use existing presets: Explore the app for any existing presets that may meet your needs. 2. Create scenes: If the app allows, create sce... ⇲
 
Syncing issue

Issues with device duplication in Alexa integration

Fix: 1. Remove and re-add devices: Go to the Alexa app, remove the duplicated devices, and then re-enable the Bond Home skill to re-sync devices.... ⇲

Occasional need to re-pair devices

Fix: 1. Check Wi-Fi stability: Ensure your Wi-Fi connection is stable and strong, as weak signals can cause devices to lose connection. 2. Updat... ⇲

Bond Home does not track device state accurately when using original remotes

Fix: 1. Use the app exclusively: To maintain accurate tracking, try to use the Bond Home app for all device control instead of the original remot... ⇲
 
Compatibility issue

Limited support for certain device types

Fix: 1. Check compatibility: Review the list of supported devices on the Bond Home website to ensure your devices are compatible. 2. Use alterna... ⇲

Inconsistent performance with Apple HomeKit

Fix: 1. Re-add HomeKit integration: Remove the Bond Home integration from Apple HomeKit and then re-add it to refresh the connection. 2. Check f... ⇲

Requires proximity to devices for pairing

Fix: 1. Move closer: Ensure you are physically close to the device when attempting to pair it. 2. Use a Wi-Fi extender: If your devices are far... ⇲

Limited functionality for certain blinds

Fix: 1. Check compatibility: Ensure that your blinds are compatible with the Bond Home app. 2. Use original remotes: If the app does not support... ⇲
 
Bugs issue

Auto-identification errors for devices

Fix: 1. Manually add devices: If auto-identification fails, try manually adding the devices using their specific model numbers. 2. Restart the a... ⇲
 
Updates issue

Firmware upgrade issues causing device unresponsiveness

Fix: 1. Restart the device: If a device becomes unresponsive after a firmware upgrade, try restarting it to see if it resolves the issue. 2. Rei... ⇲
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 what users are saying
Good experience
94.6%

Bad experience
3.0%

Neutral
2.3%

~ from our NLP analysis of 2,270 combined software ratings.

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 Private Data Bond Home collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics