fix problems on Starbird Chicken [iphone]

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—— Run into issues on Starbird Chicken? Get help pending when official support gets back to you!

Starbird Chicken
Info:
company: Chicken Coup, LLC
: https://support.thanx.com/
: www.starbirdchicken.com
Chat with our AI-based Starbird Chicken Support
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UI issue

Delivery address population is poorly designed

Fix: Manually enter your delivery address in the designated fields. Make sure to include all necessary details such as street number, street name... ⇲

128 character limit for delivery instructions

Fix: Be concise in your delivery instructions. Prioritize the most important information and use abbreviations where possible to stay within the... ⇲

Starbird Chicken feels like a wrapper around the website

Fix: Explore the app's features thoroughly to see if there are any unique functionalities that differentiate it from the website. Sometimes, apps... ⇲

Text color and background color issue in reviews

Fix: Adjust your device's display settings under Settings > Display & Brightness to see if changing the appearance helps with visibility. OR I... ⇲

Awkward overall design

Fix: Familiarize yourself with the app's layout and features. Sometimes, spending more time using the app can help you navigate it more easily.... ⇲
 
Syncing issue

Web app and iOS app do not sync

Fix: Ensure you are logged into the same account on both the web app and iOS app. This is crucial for syncing data between platforms. OR Try l... ⇲
 
Payments issue

Gift cards cannot be stored or shared

Fix: Keep a physical or digital copy of your gift card information in a secure location, such as a notes app or password manager, for easy access... ⇲

Difficulties applying gift card balance

Fix: When checking out, look for a specific field to enter your gift card code. Make sure to enter it exactly as it appears, including any dashes... ⇲

Lacks Apple Pay support

Fix: If you prefer using Apple Pay, consider using a different payment method available in the app until Apple Pay support is added in future upd... ⇲

Rewards redemption issues

Fix: Check the rewards section of the app for any specific instructions on how to redeem your rewards. Ensure you meet any requirements for redem... ⇲

Requires re-entering credit card information

Fix: Check if there is an option to save your credit card information in the app settings. This may help avoid re-entering it for future orders.... ⇲

Automatic tip applied without option to change

Fix: Look for a settings option in the app that allows you to adjust tipping preferences. If available, set your preferred tip amount before chec... ⇲

Cannot split order of tenders

Fix: If the app does not support splitting orders, consider placing separate orders for each person or item you want to order. OR Alternativel... ⇲

Gift cards do not work in airport

Fix: Check the terms and conditions of the gift card to see if there are any restrictions on where it can be used. Some gift cards may not be val... ⇲

No option to pay with gift card

Fix: Check the payment options during checkout to see if there is a specific field for entering gift card information. Make sure to enter it corr... ⇲
 
Login issue

Login issues with new app version

Fix: Ensure that you are using the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset it.... ⇲

Login loop during checkout

Fix: Clear the app's cache or data through your device settings, then try logging in again. This can often resolve looping issues. OR If the p... ⇲
 
Compatibility issue

Starbird Chicken does not display properly on iPhone XS Max

Fix: Check for any available updates for the app in the App Store. Developers often release updates to fix display issues on specific devices.... ⇲

Starbird Chicken fails to work in-store

Fix: Ensure that you have a stable internet connection when trying to use the app in-store. If the app requires internet access, a weak connectio... ⇲
 
Customization issue

Truncated comments for order customization

Fix: When entering customization comments, try to be as concise as possible. Use abbreviations and focus on the most critical details to avoid tr... ⇲
 
Privacy issue

Full name displayed on store screen

Fix: Check the app's privacy settings to see if there is an option to hide or limit the display of your full name during transactions. OR If p... ⇲
 
Bugs issue

Cart gets wiped out

Fix: Before placing an order, ensure you are logged into your account. This can help save your cart items for future sessions. OR If your cart... ⇲

Starbird Chicken does not work consistently

Fix: Check for app updates in the App Store. Developers frequently release updates to fix bugs and improve performance. OR If the app continue... ⇲
 
Account issue

Requires account creation for ordering

Fix: If you prefer not to create an account, check if the app offers a guest checkout option. This may allow you to place an order without creati... ⇲
 
Crashes issue

Starbird Chicken crashes or freezes frequently

Fix: Ensure your device's operating system is up to date, as compatibility issues can cause crashes. Go to Settings > General > Software Update t... ⇲
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 what users are saying
Good experience
94.9%

Bad experience
3.4%

Neutral
1.8%

~ from our NLP analysis of 8,646 combined software ratings.

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 Private Data Starbird Chicken collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics