fix problems on CHOPT [iphone]

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—— Run into issues on CHOPT? Get help pending when official support gets back to you!

CHOPT
Info:
company: CHOP’T Creative Salad Company
: https://www.choptsalad.com/
: www.choptsalad.com
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UI issue

Error messages obscured

Fix: If error messages are obscured, try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness and ensure that tex... ⇲

No option to check order status

Fix: To check your order status, look for an 'Order History' or 'My Orders' section in the app. If you find it, tap on your recent orders to see... ⇲

Curbside feature hard to find

Fix: To locate the curbside feature, check the main menu or settings for any options related to pickup or curbside service. Sometimes, these feat... ⇲

Default items incorrectly selected

Fix: To address default items being incorrectly selected, check your account settings for any preferences related to default selections. Adjust t... ⇲

Difficult to switch between delivery and pickup

Fix: To switch between delivery and pickup, look for a toggle or option in the main ordering screen. This is often located near the address input... ⇲
 
Customization issue

Lack of customization options

Fix: If customization options are limited, check if there are any settings or preferences in your account profile that allow you to adjust your e... ⇲

Limited special requests

Fix: If the app has limited options for special requests, check if there is a notes section during the ordering process where you can add specifi... ⇲
 
Payments issue

Payment method issues

Fix: To resolve payment method issues, first, check if your payment information is correctly entered in the app. Go to your account settings and... ⇲

Monthly billing confusion

Fix: To clarify monthly billing, review your account settings to find billing information. Look for a 'Billing' or 'Subscription' section where y... ⇲
 
Bugs issue

Order history bugs

Fix: If you are experiencing bugs with order history, try logging out of the app and then logging back in. This can refresh your session and may... ⇲

Technical issues with order processing

Fix: If you encounter technical issues during order processing, first check your internet connection. A weak or unstable connection can cause pro... ⇲
 
Storage issue

CHOPT does not store address

Fix: To ensure the app stores your address, go to your account settings and look for an 'Address Book' or 'Saved Addresses' section. Enter your a... ⇲
 
Settings issue

No option to bypass subscription

Fix: If there is no option to bypass subscription, check your account settings for any trial or one-time purchase options. Sometimes, these optio... ⇲
 
Syncing issue

Inconsistent order pickup records

Fix: To address inconsistent order pickup records, ensure that you are logged into the correct account associated with your orders. Sometimes, us... ⇲
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 what users are saying
Good experience
97.8%

Bad experience
1.2%

Neutral
1.0%

~ from our NLP analysis of 36,148 combined software ratings.

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 Private Data CHOPT collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics