—— Run into issues on My City ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To improve navigation, familiarize yourself with the map layout. Take screenshots of the map or draw a simple sketch to help remember key lo... ⇲
Fix: Check if there are any updates available for the app. Sometimes, bugs are fixed in newer versions. Go to the App Store, search for 'My City:... ⇲
Fix: Ensure that you are saving your game progress before switching apps. Look for a save option in the game settings or menu. This can help main... ⇲
Fix: Clear the app's cache if possible. Go to your device settings, find the app under 'Storage', and clear its cache. This can help eliminate an... ⇲
Fix: Check the App Store for any available updates. Sometimes, the latest version may not automatically download. Go to the App Store, search for... ⇲
Fix: Keep track of updates and new releases by following the game's official social media pages or community forums. This can help you stay infor... ⇲
Fix: Check the game settings for any sound or notification options. Sometimes, there may be a toggle to mute certain alerts or sounds. Adjust the... ⇲
Fix: Use the in-game map to locate the jail cells and helicopter. If the map is unclear, take notes on their locations as you explore the game. T... ⇲
Fix: Explore all available in-game options and features. Sometimes, free content may be hidden or not immediately obvious. Check for any events o... ⇲
Fix: Explore all available interactions in the game. Sometimes, interactions may be limited to specific scenarios or missions. Check for any ques... ⇲
Fix: Check for any updates or expansions that may introduce new police characters. Developers often add new content based on player feedback, so... ⇲
Fix: Explore all customization menus thoroughly. Sometimes, options may be hidden in submenus or require certain achievements to unlock. Check fo... ⇲
Fix: Check if there are any updates or expansions that may introduce accessory creation features. Sometimes, developers add new features in updat... ⇲
Fix: Familiarize yourself with the shop locations on the map. Take notes or screenshots to remember where they are, which can help you navigate m... ⇲
Fix: Ensure that your iPad is running the latest version of iOS. Go to 'Settings' > 'General' > 'Software Update' to check for updates. Keeping y... ⇲