fix problems on VR Tube [iphone]

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—— Run into issues on VR Tube? Get help pending when official support gets back to you!

VR Tube: 360 & 3D Video
Info:
company: ADA Software, LLC
: https://ada-software.com/contactus/
: ada-software.com
Chat with our AI-based VR Tube Support
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Customization issue

auto quality adjustment is annoying

Fix: Disable auto quality adjustment in the app settings if available. Open the app, go to Settings, and look for video quality options to set it... ⇲
 
Video issue

videos shut off unexpectedly

Fix: Check your internet connection. A weak or unstable connection can cause videos to stop unexpectedly. Try switching to a different Wi-Fi netw... ⇲
 
Loading issue

videos take too long to load

Fix: Clear the app's cache and data as mentioned earlier. This can help improve loading times by removing unnecessary files. OR Try lowering t... ⇲
 
Freezing issue

VR Tube freezes

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲
 
Content issue

no content available

Fix: Ensure you are connected to the internet. If you are, try refreshing the app or restarting it to see if content loads properly. OR Check... ⇲
 
UI issue

menus without videos

Fix: Refresh the app by closing and reopening it. This can help load the content properly. OR Check for any updates to the app in the App Stor... ⇲
 
Slow issue

VR Tube is laggy

Fix: Close any other apps running in the background to free up system resources. Double-click the home button (or swipe up from the bottom) and s... ⇲
 
Screen issue

black screen issue

Fix: Force close the app and reopen it. If the black screen persists, try restarting your iPhone. OR Check for any updates to the app in the A... ⇲
 
Permissions issue

age restriction prevents access

Fix: Check your device's restrictions settings. Go to Settings > Screen Time > Content & Privacy Restrictions and adjust the settings to allow ac... ⇲
 
Ads issue

pop-ups interfere with usage

Fix: Look for an option in the app settings to disable pop-ups or notifications. This can help reduce interruptions while using the app. OR Co... ⇲
 
Payments issue

inability to purchase ad-free version

Fix: Check the app settings for an option to upgrade to the ad-free version. Sometimes, this option is hidden in the settings menu. OR If the... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
74.7%

Bad experience
19.7%

Neutral
5.6%

~ from our NLP analysis of 1,095 combined software ratings.

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 Private Data VR Tube collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data

  Cost of Subscriptions
  1. Remove Ads: $1.99 Remove ads from this app.