fix problems on HRCU [iphone]

—— Run into issues on HRCU? Get help pending when official support gets back to you!

HRCU

Info:

company: Holy Rosary Credit Union

: https://www.hrcu.org/about/contact-us/

: www.hrcu.org

Chat with our AI-based HRCU Support

🛠️ Common HRCU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

HRCU takes too long to load

Fix: 1. Clear the app cache: Go to your iPhone's Settings > General > iPhone Storage. Find the HRCU app and tap on it. If there's an option to 'O... ⇲

Frequent FaceID reauthentication

Fix: 1. Check FaceID settings: Go to Settings > Face ID & Passcode. Ensure that the HRCU app is enabled for Face ID. If it is, try disabling it a... ⇲

UI issue

Hidden buttons on screens

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness. Try changing the text size or display settings to see if it makes the but... ⇲

Account issue

Issues with multiple accounts

Fix: 1. Log out and log back in: Go to the account settings in the app and log out of all accounts. Then, log back in to the desired account to r... ⇲

User lockout errors

Fix: 1. Wait and try again: If you are locked out, wait for a specified time (usually 15-30 minutes) before trying to log in again to avoid furth... ⇲

Network issue

Poor performance while traveling

Fix: 1. Check your network connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if performance... ⇲

Inconsistent sign-in process

Fix: 1. Reset your password: If you're having trouble signing in, try resetting your password through the app or website to ensure you're using t... ⇲

Ads issue

Annoying pop-ups

Fix: 1. Check app settings: Look for a settings menu within the app where you can disable notifications or pop-ups that are not necessary. OR... ⇲

Updates issue

Difficult navigation after update

Fix: 1. Familiarize yourself with the new layout: Spend some time exploring the app to get used to the new navigation. Look for a help or tutoria... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

60.6%

Bad experience

33.3%

Neutral

6.1%

~ from our NLP analysis of 33 combined software ratings.

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Private Data HRCU collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics