fix problems on REDMED [iphone]

—— Run into issues on REDMED? Get help pending when official support gets back to you!

REDMED

Info:

company: REDMED

: https://redmed.ge/ka/contact

: redmed.ge

Chat with our AI-based REDMED Support

🛠️ Common REDMED Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

REDMED has technical issues

Fix: 1. Restart the App: Close the REDMED app completely and then reopen it. This can resolve minor glitches. 2. Clear Cache: Go to Settings > Ge... ⇲

Confusing white screen during payment

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue persist... ⇲

Updates issue

Requires frequent updates

Fix: 1. Enable Automatic Updates: Go to Settings > App Store > App Updates and toggle on Automatic Updates. This will ensure the app updates auto... ⇲

Syncing issue

Forgets user data

Fix: 1. Check App Permissions: Go to Settings > REDMED and ensure that all necessary permissions are enabled, especially for background app refre... ⇲

Support issue

Difficulties with pediatric services

Fix: 1. Use the Search Function: If available, use the search bar to find pediatric services specifically. Enter keywords like 'pediatric' or 'ch... ⇲

Search issue

Search function is ineffective

Fix: 1. Use Specific Keywords: When searching, use specific terms related to what you are looking for. Avoid vague terms. OR 2. Update the App... ⇲

Uploads issue

Cannot upload analysis results

Fix: 1. Check File Format: Ensure that the analysis results are in a supported file format. Refer to the app's documentation for acceptable forma... ⇲

Slow issue

Long wait times for consultations

Fix: 1. Check Off-Peak Hours: Try scheduling consultations during off-peak hours when demand may be lower, potentially reducing wait times. OR... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.2%

Bad experience

3.4%

Neutral

1.4%

~ from our NLP analysis of 703 combined software ratings.

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Private Data REDMED collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Financial Info
- Location
- Contact Info
- User Content
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics