fix problems on CHASING GO2 [iphone]

—— Run into issues on CHASING GO2? Get help pending when official support gets back to you!

CHASING GO2

Info:

company: Chasing-Innovation Technology Co., LTD.

: http://www.chasing-innovation.com/

Chat with our AI-based CHASING GO2 Support

🛠️ Common CHASING GO2 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Settings reset upon exiting control screen

Fix: To prevent settings from resetting, ensure that you are saving your settings before exiting the control screen. Look for a 'Save' or 'Apply'... ⇲

Slider for elevation angle is unresponsive

Fix: Restart the app to see if the slider becomes responsive again. Close the app completely by swiping it away from the app switcher and then re... ⇲

Storage issue

Images and videos do not save directly to phone gallery

Fix: Check the app permissions in your iPhone settings. Go to Settings > Privacy > Photos and ensure that the app has permission to access your p... ⇲

Syncing issue

CHASING GO2 fails to unlock on multiple devices

Fix: Ensure that you are using the same account credentials on all devices. If you have multiple accounts, verify that you are logging in with th... ⇲

Bugs issue

Calibration issues

Fix: Perform a manual calibration of the drone. Follow the instructions in the app for calibrating the drone, which usually involves rotating it... ⇲

Props do not activate without force closing the app

Fix: Try restarting your device to see if this resolves the issue with the props not activating. Sometimes a simple restart can fix temporary gli... ⇲

UI issue

Clunky interface

Fix: Explore the app settings to see if there are options to customize the interface or simplify the layout. Some apps allow users to hide or rea... ⇲

Frequent server login failures

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if the issue p... ⇲

Gameplay issue

Inability to maneuver or steer the drone

Fix: Ensure that the drone is properly connected to the app. Check the connection status and try reconnecting if necessary. Sometimes disconnecti... ⇲

Video issue

Choppy video feed

Fix: Check your internet connection and ensure that it is stable. A weak connection can lead to a choppy video feed. If possible, move closer to... ⇲

Network issue

Connection instability even with close proximity

Fix: Ensure that there are no physical obstructions between your device and the drone. Objects like walls or large metal structures can interfere... ⇲

Compatibility issue

Current version has motor unlocking issues on specific iPhone model

Fix: Check for any available updates for the app in the App Store. Developers often release patches for specific issues, so updating may resolve... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

65.0%

Good experience

35.0%

Neutral

0.0%

~ from our NLP analysis of 20 combined software ratings.

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Private Data CHASING GO2 collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Identifiers
- Diagnostics