fix problems on VPN · Private Relay [iphone]

—— Run into issues on VPN · Private Relay? Get help pending when official support gets back to you!

VPN · Private Relay

Info:

company: Sparkminds Ltd.

: https://vpn.thesparkminds.com/support

Chat with our AI-based VPN · Private Relay Support

🛠️ Common VPN · Private Relay Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

VPN · Private Relay freezes while watching stream

Fix: 1. Close Background Apps: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view... ⇲

slow loading times

Fix: 1. Change VPN Server: Open the VPN app and try connecting to a different server. Some servers may be overloaded, causing slow speeds. Choose... ⇲

Crashes issue

frequent crashes

Fix: 1. Update iOS: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. 2.... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download Content in Advance: If the VPN app allows for offline access to certain content, make sure to download it while connected to the... ⇲

Support issue

poor customer support

Fix: 1. Use Help Resources: Check the app's help section or FAQ for common issues and solutions. Many times, you can find answers without needing... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check Notification Settings: Go to Settings > Notifications, find the VPN app, and ensure that notifications are enabled. Adjust the sett... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize with the Interface: Spend some time exploring the app's interface. Look for tutorials or guides within the app that can help... ⇲

Customization issue

lack of customization options

Fix: 1. Explore Settings: Go through the app settings thoroughly to see if there are any hidden customization options that you may have missed.... ⇲

Battery issue

high battery consumption

Fix: 1. Limit Background Activity: Go to Settings > General > Background App Refresh and disable it for the VPN app to save battery. 2. Use Batt... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check System Requirements: Review the app's system requirements on the App Store to ensure your device is compatible. 2. Use Alternative... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.8%

Bad experience

4.4%

Neutral

2.8%

~ from our NLP analysis of 571 combined software ratings.

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Private Data VPN · Private Relay collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Diagnostics