fix problems on Journi Print [iphone]

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—— Run into issues on Journi Print ? Get help pending when official support gets back to you!

Journi Print | Photobooks
Info:
company: Journi GmbH
: https://support.journiapp.com
: journiapp.com
Chat with our AI-based Journi Print Support
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Support issue

Poor packaging leading to damaged books

Fix: If you receive a damaged book, take photos of the packaging and the book itself. While you may not contact support, you can ensure that you... ⇲
 
Payments issue

High pricing

Fix: To manage costs, look for promotional offers or discounts that may be available on the Journi Print app or website. Sign up for newsletters... ⇲
 
Bugs issue

Wavy paper quality

Fix: If you notice wavy paper quality, ensure that you are storing your photobooks in a cool, dry place away from direct sunlight and humidity. T... ⇲
 
Notifications issue

Frequent pop-up notifications

Fix: To reduce the frequency of pop-up notifications, go to your iPhone's Settings > Notifications > Journi Print and adjust the notification set... ⇲
 
Backup issue

Loss of unfinished projects

Fix: To prevent losing unfinished projects, make it a habit to save your work frequently. Look for a 'Save' or 'Draft' option within the app to e... ⇲
 
Customization issue

Limited sticker options

Fix: To enhance your projects, consider using external sticker packs or graphic design apps that allow you to create custom stickers. You can des... ⇲

No cover creation option

Fix: As a workaround, create a custom cover using a graphic design app like Canva. Design your cover to the correct dimensions, save it as an ima... ⇲
 
UI issue

Maps lack aesthetic appeal

Fix: To enhance the appearance of maps in your photobook, consider using a graphic design tool to create a more visually appealing map layout. Yo... ⇲
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 what users are saying
Good experience
96.2%

Bad experience
2.0%

Neutral
1.8%

~ from our NLP analysis of 3,231 combined software ratings.

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 Private Data Journi Print collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics