fix problems on Tata Sky Is Now Tata Play [iphone]

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Tata Sky is now Tata Play
Info:
company: Tata Play Limited
: https://www.tataplay.com/dth/help
Chat with our AI-based Tata Sky is now Tata Play Support
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Bugs issue

Error message when playing content

Fix: 1. Check for App Updates: Make sure the Tata Play app is updated to the latest version. Go to the App Store, tap on your profile icon, and c... ⇲

Basic functionality not working

Fix: 1. Restart the App: Close the Tata Play app completely and restart it. On iPhone, swipe up from the bottom of the screen (or double-click th... ⇲

Tata Sky is now Tata Play is buggy

Fix: 1. Update the App: Ensure that you have the latest version of the Tata Play app. Go to the App Store, tap on your profile icon at the top ri... ⇲
 
Loading issue

Tata Sky is now Tata Play hangs on recharge message

Fix: 1. Force Close the App: Swipe up from the bottom of the screen (or double-click the Home button) and swipe the Tata Play app off the screen... ⇲
 
Notifications issue

Notifications do not stop

Fix: 1. Manage Notification Settings: Go to Settings > Notifications > Tata Play. Here, you can customize how notifications are received or turn... ⇲
 
Settings issue

Unable to manage channel packs

Fix: 1. Check for App Updates: Ensure you have the latest version of the Tata Play app. Go to the App Store and check for updates. 2. Log Out an... ⇲
 
Customization issue

Difficult to add or drop channels

Fix: 1. Use the Website: If the app is cumbersome, try managing your channels through the Tata Play website. Log in to your account and navigate... ⇲
 
Network issue

Tata Sky is now Tata Play shows incorrect internet status

Fix: 1. Restart Your Device: Sometimes, a simple reboot can resolve connectivity issues. Hold down the power button and slide to power off. Wait... ⇲
 
Support issue

Poor customer service

Fix: 1. Use In-App Support: If you have issues, use the in-app support feature to submit your queries or complaints. This can sometimes yield fas... ⇲
 
UI issue

Orientation view problem

Fix: 1. Check Orientation Lock: Ensure that your device's orientation lock is not enabled. Swipe down from the top right corner to access the Con... ⇲

Confusing user experience

Fix: 1. Explore the App: Spend some time navigating through the app to familiarize yourself with its layout and features. Sometimes, understandin... ⇲

Not user friendly

Fix: 1. Explore the App: Spend some time navigating through the app to familiarize yourself with its layout and features. Sometimes, understandin... ⇲
 
Ads issue

Too many pop-ups

Fix: 1. Manage Notification Settings: Go to Settings > Notifications > Tata Play. Here, you can customize how notifications are received or turn... ⇲
 
Account issue

Account refresh never works

Fix: 1. Log Out and Log Back In: Sometimes, logging out of your account and logging back in can refresh your access and resolve any temporary iss... ⇲
 
Video issue

Unable to view live channels

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Go to Settings > Wi-Fi and check if you are connected to a stron... ⇲
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 what users are saying
Bad experience
48.0%

Good experience
44.2%

Neutral
7.8%

~ from our NLP analysis of 346 combined software ratings.

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 Private Data Tata Sky is now Tata Play collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics