—— Run into issues on Wealthscape Investor℠? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲
Fix: 1. Re-enable biometric login: Go to Settings > Wealthscape Investor > Face ID & Passcode (or Touch ID & Passcode). Toggle off the biometric... ⇲
Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi or cellular network. You can test your connection by opening a... ⇲
Fix: 1. Check app settings: Go to the app settings and look for options related to data display or historical data. Ensure that any relevant sett... ⇲
Fix: 1. Check app settings: Look for options in the app settings that may allow you to enable transaction history or logs. Ensure that any releva... ⇲
Fix: 1. Ensure proper lighting: When taking a picture of the check, ensure you have good lighting and that the check is flat and free of wrinkles... ⇲
Fix: 1. Use external tools: Consider using a third-party investment tracking app or website that specializes in long-term performance tracking. Y... ⇲
Fix: 1. Explore app settings: Go to the app settings and look for options to enable additional features like graphs or news feeds. Sometimes thes... ⇲
Fix: 1. Check app settings: Look for options in the app settings that may allow you to enable daily changes or notifications for your investments... ⇲
Fix: 1. Explore the app: Check if there are any hidden features or settings that may allow you to access more trading options. Sometimes, advance... ⇲
Fix: 1. Check for updates: Ensure that the app is updated to the latest version, as updates may fix bugs related to the Fixed Income Access porta... ⇲
Fix: 1. Identify specific needs: Make a list of the functionalities you find lacking and explore if there are settings or features within the app... ⇲
Fix: 1. Refresh the app: Pull down on the screen to refresh the app and see if the updates appear. This can help in loading the latest data. 2. C... ⇲
Fix: 1. Check for settings: Look in the app settings for options to customize the dashboard or the initial view. Some apps allow you to adjust wh... ⇲
Fix: 1. Explore tutorials: Look for any tutorials or help sections within the app that can guide you on how to navigate the interface more effect... ⇲
Fix: 1. Check for scheduled maintenance: Look for any announcements within the app or on the website regarding scheduled maintenance times to pla... ⇲
Fix: 1. Refresh the app: Pull down on the screen to refresh the app and see if the balance updates. This can help in loading the latest data. 2.... ⇲
Fix: 1. Explore app settings: Go to the app settings and look for options related to dashboard customization. Some apps allow you to rearrange or... ⇲