fix problems on PTSB [iphone]

—— Run into issues on PTSB ? Get help pending when official support gets back to you!

PTSB Mobile

Info:

company: Peoples Trust & Savings Bank

: https://ptsb-in.com/contact-us/

: www.ptsb-in.com

Chat with our AI-based PTSB Support

🛠️ Common PTSB Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No option to view balances on widget screen

Fix: Check if the app has any settings related to widgets. Go to your iPhone's home screen, long-press on an empty area until the apps jiggle, ta... ⇲

Cannot link external bank accounts

Fix: Ensure that you are using the latest version of the PTSB Mobile app. Go to the App Store, search for PTSB Mobile, and check for updates. If... ⇲

Account issue

Only allows internal transfers

Fix: Review the app's settings to see if there are any options for enabling external transfers. Sometimes, these features are hidden in the setti... ⇲

Bugs issue

Mobile deposit feature fails to detect correct amount

Fix: Ensure that you are placing the check on a flat, well-lit surface and that the camera is focused properly on the check. Try to avoid any sha... ⇲

PTSB does not recognize all corners of the check

Fix: When taking a photo of the check, make sure that all four corners are visible within the frame. Adjust the angle and distance of your phone... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.3%

Bad experience

3.6%

Neutral

2.1%

~ from our NLP analysis of 192 combined software ratings.

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Private Data PTSB collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics