fix problems on Positivo Casa Inteligente [iphone]

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—— Run into issues on Positivo Casa Inteligente? Get help pending when official support gets back to you!

Positivo Casa Inteligente
Info:
company: Positivo Tecnologia SA
: http://www.positivocasainteligente.com.br
: www.positivocasainteligente.com.br
Chat with our AI-based Positivo Casa Inteligente Support
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Network issue

Wi-Fi spot control is poor

Fix: 1. Optimize your Wi-Fi network: Ensure that your Wi-Fi network is optimized for smart devices. This includes using the 2.4 GHz band for bett... ⇲

Difficulties connecting to Wi-Fi

Fix: 1. Double-check Wi-Fi credentials: Ensure that you are entering the correct Wi-Fi password when trying to connect. A simple typo can prevent... ⇲

Device frequently unpairs

Fix: 1. Check battery levels: Ensure that the devices are fully charged or have fresh batteries, as low power can cause devices to unpair. 2. Re-... ⇲
 
Updates issue

Connection issues after update

Fix: 1. Restart the app: After an update, it’s a good idea to restart the app to ensure all new features and fixes are properly loaded. 2. Clear... ⇲
 
Account issue

Requires account creation for basic functions

Fix: 1. Use a temporary email: If you are concerned about privacy, consider using a temporary email service to create an account. This allows you... ⇲
 
Crashes issue

Positivo Casa Inteligente crashes when adding devices

Fix: 1. Ensure your iPhone is updated: Go to Settings > General > Software Update and check if there’s an update available for your iPhone. Keepi... ⇲
 
Freezing issue

Positivo Casa Inteligente freezes on privacy policy screen

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom on newer iPhones) to view open apps, then swipe up on the Po... ⇲
 
Bugs issue

Alexa fails to detect new scenes

Fix: 1. Ensure proper linking: Make sure that your Positivo Casa Inteligente app is properly linked to your Alexa account. You can do this by goi... ⇲
 
Support issue

Unclear instructions and mediocre manual

Fix: 1. Explore online resources: Look for online forums, user groups, or video tutorials that may provide clearer instructions and tips for usin... ⇲
 
Camera issue

Positivo Casa Inteligente does not detect camera

Fix: 1. Ensure camera is powered on: Check that the camera is plugged in and powered on. If it has a battery, ensure it is charged. 2. Check netw... ⇲
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 what users are saying
Good experience
90.7%

Bad experience
5.2%

Neutral
4.1%

~ from our NLP analysis of 172 combined software ratings.

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 Private Data Positivo Casa Inteligente collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Other Data