fix problems on Microsoft OneDrive [iphone]

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—— Run into issues on Microsoft OneDrive? Get help pending when official support gets back to you!

Microsoft OneDrive
Info:
company: Microsoft Corporation
: http://windows.microsoft.com/en-us/onedrive/ios-faq?woldogcb=0
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Customization issue

Limited folder management options

Fix: 1. Use the Web Version: Access OneDrive through a web browser on your iPhone. The web version may offer more folder management features. 2.... ⇲
 
Slow issue

Slow processing of uploads

Fix: 1. Check Internet Connection: Ensure you have a stable Wi-Fi or cellular connection. Test your speed using a speed test app. 2. Reduce File... ⇲
 
Settings issue

Inability to edit files in Personal Vault

Fix: 1. Use the Web Version: Access OneDrive through a web browser to edit files in Personal Vault. 2. Move Files Out of Personal Vault: Temporar... ⇲
 
Uploads issue

Difficulties with camera upload

Fix: 1. Enable Camera Upload: Go to OneDrive Settings > Camera Upload and ensure it is turned on. Check if you have granted the app permission to... ⇲
 
UI issue

Confusing user interface

Fix: 1. Familiarize with the Layout: Spend some time exploring the app's layout. Use the 'Help' section within the app for guidance on features.... ⇲

Inability to create new folders easily

Fix: 1. Use the '+' Button: In the OneDrive app, tap the '+' button and select 'Folder' to create a new folder easily. 2. Use the Web Version: If... ⇲
 
Permissions issue

Issues with file sharing permissions

Fix: 1. Check Sharing Settings: When sharing a file, ensure you select the correct permissions (view or edit) before sending the link. 2. Resend... ⇲
 
Syncing issue

Problems with syncing across devices

Fix: 1. Check Sync Settings: Ensure that sync is enabled on all devices. Go to Settings > Options > Sync in OneDrive. 2. Update the App: Make sur... ⇲
 
Bugs issue

Inconsistent performance with nested folders

Fix: 1. Simplify Folder Structure: Try to limit the number of nested folders to improve performance. Keep frequently accessed files at the top le... ⇲

Flaky 'Save to Files' function

Fix: 1. Restart the App: Close OneDrive and reopen it to refresh the 'Save to Files' function. 2. Check File Permissions: Ensure that the files y... ⇲

Errors when moving files

Fix: 1. Check File Permissions: Ensure you have the necessary permissions to move the files. If they are shared files, you may need to ask the ow... ⇲
 
Storage issue

Limited free storage

Fix: 1. Manage Storage: Regularly delete files you no longer need or move them to another storage solution to free up space. 2. Use Compression:... ⇲
 
Account issue

Complicated account switching

Fix: 1. Use the App's Account Feature: Go to Settings in OneDrive and use the 'Accounts' section to switch between accounts without logging out.... ⇲
 
Notifications issue

Intrusive notifications and galleries

Fix: 1. Adjust Notification Settings: Go to Settings > Notifications on your iPhone, find OneDrive, and customize which notifications you want to... ⇲
 
Installation issue

Difficult to remove from Windows

Fix: 1. Unlink OneDrive: Go to OneDrive settings on your Windows PC, select 'Account', and click 'Unlink this PC'. 2. Uninstall the App: Go to Co... ⇲
 
Support issue

Lack of live support

Fix: 1. Use Online Resources: Access the OneDrive support page for FAQs and troubleshooting guides. 2. Community Forums: Participate in community... ⇲
 
Payments issue

Unclear subscription prompts

Fix: 1. Review Subscription Details: Go to Settings > Account in OneDrive to view your current subscription status and details. 2. Check for Prom... ⇲
 
Security issue

Problems with password-protected files

Fix: 1. Check Password: Ensure you are entering the correct password for the file. If you forgot it, you may need to reset it through the origina... ⇲
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 what users are saying
Good experience
93.5%

Bad experience
3.7%

Neutral
2.8%

~ from our NLP analysis of 473,902 combined software ratings.

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 Private Data Microsoft OneDrive collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Microsoft 365 Personal: $6.99 Microsoft 365 Personal Description
  2. Microsoft 365 Basic: $1.99 100GB of storage
  3. Microsoft 365 Family: $9.99 Microsoft 365 Description
  4. Microsoft Storage 50 GB: $0.99 50GB of storage
  5. OneDrive + 100: $27.99 Add 100 GB to your storage for a year.
  6. Microsoft 365 Personal: $69.99 Premium apps for 1 person
  7. Microsoft 365 Personal: $6.99 Premium apps for 1 person
  8. Microsoft 365 Personal: $5.99 Microsoft 365 Personal Description
  9. Microsoft 365 Personal: $5.99 Microsoft 365 Personal Description
  10. Microsoft 365 Family: $99.99 Premium apps for up to 6 people