fix problems on BooksRun [iphone]

—— Run into issues on BooksRun? Get help pending when official support gets back to you!

BooksRun - Sell books for cash

Info:

company: booksrun.com inc

: https://booksrun.com/contacts

: booksrun.com

Chat with our AI-based BooksRun Support

🛠️ Common BooksRun Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

BooksRun glitches after extended use

Fix: To address app glitches, start by clearing the app's cache. Go to your iPhone's Settings, scroll down to the BooksRun app, and select 'Clear... ⇲

Inconsistent ISBN scanning across devices

Fix: To improve ISBN scanning consistency, ensure that the camera lens on your device is clean and unobstructed. Dirt or smudges can affect scann... ⇲

Payments issue

High return shipping costs

Fix: To mitigate high return shipping costs, consider using a shipping service that offers discounted rates for book returns. Services like USPS... ⇲

Lowball offers after initial quotes

Fix: To avoid lowball offers, research the current market value of your books before submitting them. Websites like Amazon or eBay can provide in... ⇲

Support issue

Delayed customer support response

Fix: To expedite customer support responses, try using the app's FAQ section or help center first. Many common issues are addressed there, which... ⇲

Limited communication options for disputes

Fix: To navigate limited communication options, utilize the app's email support feature to document your dispute clearly. Include all relevant de... ⇲

Bugs issue

Arbitrary book condition ratings

Fix: To better understand the book condition ratings, refer to the app's guidelines on how they assess book conditions. Familiarizing yourself wi... ⇲

False tracking information

Fix: If you encounter false tracking information, double-check the tracking number on the shipping carrier's website. Sometimes, the app may not... ⇲

Security issue

Claims of counterfeit books without proof

Fix: If you receive a claim regarding counterfeit books, gather all relevant documentation, such as purchase receipts and photos of the book. Thi... ⇲

UI issue

Difficulty in entering multiple ISBNs on the website

Fix: To simplify entering multiple ISBNs, try using a spreadsheet application to list all your ISBNs first. Then, copy and paste them into the ap... ⇲