—— Run into issues on Mobilize Community Management? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲
Fix: 1. Check for updates: Ensure that you are using the latest version of the app, as updates often fix bugs. Go to the App Store, tap on your p... ⇲
Fix: 1. Dismiss the keyboard: Tap outside the keyboard area or on a blank space in the app to dismiss the keyboard temporarily. This should allow... ⇲
Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and layout. Sometimes, understanding how the app is struc... ⇲
Fix: 1. Explore the app: Take some time to explore different sections of the app. Familiarizing yourself with the layout can help reduce confusio... ⇲
Fix: 1. Adjust notification settings: Go to Settings > Notifications > Mobilize Community Management. Here, you can customize how notifications a... ⇲
Fix: 1. Use iPhone compatibility mode: You can run the iPhone app on your iPad. Open the app on your iPad, and it will display in compatibility m... ⇲
Fix: 1. Use iPhone compatibility mode: Open the app on your iPad, and it will run in compatibility mode. This is the only way to use the app on a... ⇲
Fix: 1. Clear browser cache: If you are trying to access the web version, clear your browser's cache and cookies. This can resolve issues with lo... ⇲
Fix: 1. Clear app data: Go to Settings > General > iPhone Storage, find the Mobilize app, and select 'Offload App'. This will clear temporary dat... ⇲
Fix: 1. Clear browser cache: If you are using a web browser, clear the cache and cookies. Go to Settings > Safari > Clear History and Website Dat... ⇲
Fix: 1. Unsubscribe: Look for an 'unsubscribe' link at the bottom of the spam emails and click it to stop receiving future emails from that sende... ⇲
Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen) and swipe up on the Mobilize app to close i... ⇲