—— Run into issues on Avas Ride? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: If you encounter unprofessional behavior from drivers, document the incident with details such as the driver's name, vehicle number, and a d... ⇲
Fix: Check the app settings to see if there is an option to enable driver contact information. If not, you can try reaching out to customer suppo... ⇲
Fix: Before booking a ride, check the fare estimate feature in the app. If the fare seems inaccurate, compare it with other ride-hailing apps to... ⇲
Fix: If a driver cancels your pre-booked ride, try to rebook immediately. To minimize cancellations, consider booking rides during less busy hour... ⇲
Fix: During peak hours, consider booking your ride a bit earlier than usual to increase your chances of getting a cab. You can also try to book r... ⇲
Fix: If you find limited availability, try booking your ride during off-peak hours or consider using the app's pre-booking feature to secure a ri... ⇲
Fix: To improve your experience, always rate your drivers and provide feedback. This helps the company identify and address service quality issue... ⇲
Fix: Ensure that your location services are enabled for the app. Go to your iPhone settings, find the Avas Ride app, and make sure location acces... ⇲
Fix: If the app freezes, try closing it completely and reopening it. You can do this by double-tapping the home button (or swiping up from the bo... ⇲
Fix: If you notice a driver using their phone while driving, prioritize your safety. Politely ask them to focus on the road. If you feel unsafe,... ⇲
Fix: Check the app for any available help or support sections. If there is a chat feature or FAQ section, utilize it for immediate assistance.... ⇲