fix problems on PTZ View Assist [iphone]

—— Run into issues on PTZ View Assist? Get help pending when official support gets back to you!

PTZ View Assist

Info:

company: DATAVIDEO TECHNOLOGIES CO., LTD.

: https://www.datavideo.com

: www.datavideo.com

Chat with our AI-based PTZ View Assist Support

🛠️ Common PTZ View Assist Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

PTZ View Assist fails to respond intermittently

Fix: 1. Restart the App: Close the PTZ View Assist app completely by swiping it away from the app switcher. Then, reopen the app to see if the is... ⇲

Camera setup GUI is confusing

Fix: 1. Refer to the User Manual: Check if there is a user manual available within the app or on the developer's website. This can provide step-b... ⇲

Settings issue

Settings do not switch correctly between cameras

Fix: 1. Reset Camera Settings: Go to the settings menu in the app and look for an option to reset or restore default settings. This can help reso... ⇲

Customization issue

Interface adjustment settings are ineffective

Fix: 1. Restart the App: Sometimes, simply restarting the app can resolve temporary glitches that prevent settings from being applied. 2. Check... ⇲

Freezing issue

PTZ View Assist freezes during operation

Fix: 1. Force Close the App: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to bring up the app switcher... ⇲