Fix Heartline Study errors on iphone

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16 problems reported in the past 24 hours

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Content
Basic content in articles

🛠️ 1. Check for updates to the Heartline Study app. Go to the App Store, tap on your profile icon, and... show fix »
Poorly constructed surveys

🛠️ 1. When taking a survey, take your time to read each question carefully. If you find a question conf... show fix »
 
Tutorial
No tutorial for Apple Watch usage

🛠️ 1. Explore the app settings on your iPhone for any help or FAQ sections that might provide guidance... show fix »
 
Support
Limited support responses

🛠️ 1. Check the app for any FAQ or help section that might address common issues. 2. If you have submit... show fix »
Slow response times from support

🛠️ 1. Keep a record of your support inquiries and follow up if you haven't received a response within a... show fix »
 
Crashes
App crashes during use

🛠️ 1. Ensure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check... show fix »
 
Compatibility
Difficulty in pairing with older iPhones

🛠️ 1. Ensure that your older iPhone is running a compatible version of iOS for the Heartline Study app.... show fix »
 
Features
No blood pressure monitoring feature

🛠️ 1. If blood pressure monitoring is essential, consider using a compatible blood pressure monitor tha... show fix »
Limited workout options for older users

🛠️ 1. Explore the app for any settings or filters that allow you to customize workouts based on your ag... show fix »
 
Account
Inability to revisit completed articles

🛠️ 1. Check if there is a 'Completed' or 'History' section in the app where you can view past articles.... show fix »
 
Communication
Unclear communication regarding study duration

🛠️ 1. Review any onboarding materials or FAQs within the app that may clarify the study duration. 2. If... show fix »
 
Customization
Lack of customization for watch faces

🛠️ 1. Explore the Apple Watch settings by pressing and holding the watch face, then swiping left or rig... show fix »
 
Registration
App requires lengthy sign-up process

🛠️ 1. Prepare all necessary information before starting the sign-up process to streamline it. 2. If pos... show fix »
 
Bugs
Inconsistent credit for completed exercises

🛠️ 1. Keep a personal log of completed exercises, noting the date and type of exercise. This can help y... show fix »
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 Contact Support
Developer:
Johnson & Johnson Health Technology
Email:
  https://heartline.com/faq
Website:
🌐 heartline.com
Terms/Privacy:
⚔️ https://heartline.com/app-privacy
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What's covered
Blood Pressure Checker

 Private Data Heartline Study collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
92.5%

Negative experience
4.4%

Neutral
3.1%

~ from our NLP analysis of 4,170 combined software ratings.