fix problems on RegioJet [iphone]

​

—— Run into issues on RegioJet? Get help pending when official support gets back to you!

RegioJet
Info:
company: Student Agency, k. s.
: https://regiojet.com/contacts-about
: regiojet.com
Chat with our AI-based RegioJet Support
   Hello! How can I assist you?  

characters left:
 
Payments issue

Payment processing fails

Fix: Verify that your payment method is valid and has sufficient funds. Check the expiration date and billing address associated with your paymen... ⇲
 
Loading issue

RegioJet times out when ordering food

Fix: Ensure you have a stable internet connection. If the connection is weak, try switching to a different network or resetting your router. OR... ⇲
 
Crashes issue

RegioJet crashes frequently

Fix: Update the app to the latest version. Developers often release updates to fix bugs and improve stability. Check the App Store for updates.... ⇲

RegioJet crashes on startup

Fix: Force close the app and restart it. Swipe up from the bottom of the screen (or double-tap the home button) and swipe the app away. OR Rei... ⇲
 
Slow issue

Slow performance

Fix: Close any background apps that may be consuming resources. Double-tap the home button (or swipe up from the bottom on newer models) and swip... ⇲
 
Customization issue

Cannot change seat

Fix: Check if the option to change seats is available for your ticket type. Some tickets may have restrictions on seat changes. OR Try logging... ⇲

Dark mode appearance issues

Fix: Toggle the dark mode setting on your iPhone. Go to Settings > Display & Brightness and switch between Light and Dark mode to see if it resol... ⇲
 
Downloads issue

No offline ticket access

Fix: Before your trip, ensure that you download your ticket while connected to the internet. Go to your ticket details and look for a download op... ⇲
 
UI issue

Poor design and layout

Fix: Check for any available updates for the app. Sometimes, design issues are addressed in newer versions. OR Provide feedback through the ap... ⇲
 
Search issue

No option to filter indirect connections

Fix: Look for advanced search options within the app. Sometimes, filtering options are hidden in the search settings. OR Use the website versi... ⇲
 
Settings issue

Inability to cancel tickets

Fix: Check the cancellation policy for your ticket type. Some tickets may not be eligible for cancellation. OR Try accessing your account thro... ⇲
 
Gameplay issue

Limited food ordering options

Fix: Check if the app is updated to the latest version, as new food options may be added in updates. OR Consider ordering food from external s... ⇲
 
Compatibility issue

No integration with Apple Wallet

Fix: Check if the app has an option to add tickets to Apple Wallet. This feature may be available in the settings or ticket details. OR As a w... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
72.4%

Good experience
24.1%

Neutral
3.4%

~ from our NLP analysis of 29 combined software ratings.

 Switch to these Alternatives:
My train (Můj vlak)
Jízdní řády IDOS
PID Lítačka
Leo Express
Liftago: Travel safely
Rekola
Pubtran
MPLA.IO
IDeme vlakom
IDS BK Cestujeme jednoduchšie

 Private Data RegioJet collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics