fix problems on Gyazo [iphone]

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—— Run into issues on Gyazo? Get help pending when official support gets back to you!

Gyazo
Info:
company: Helpfeel Inc.
: https://support.gyazo.com/
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UI issue

Blank page when opening photos

Fix: Try restarting the app. Close Gyazo completely by swiping it away in the app switcher, then reopen it to see if the issue resolves. OR Ch... ⇲

Gyazo not cropping properly on iPhone XR

Fix: Ensure you are using the latest version of the app. Check for updates in the App Store. OR Try using the built-in screenshot tool on your... ⇲
 
Permissions issue

Requires camera access

Fix: If you are uncomfortable granting camera access, you can adjust the settings by going to Settings > Privacy > Camera and toggle off Gyazo. H... ⇲

Unnecessary permissions for screen capture

Fix: Review the permissions by going to Settings > Privacy and check what permissions Gyazo has. Disable any that you feel are unnecessary, but b... ⇲
 
Uploads issue

Only works as an uploader

Fix: Use Gyazo primarily for uploading and sharing images. For viewing images, consider using a dedicated photo viewer app or the Photos app on y... ⇲

Cannot view previously uploaded pictures

Fix: Log into your Gyazo account on a web browser to access your uploaded images. This is the primary way to view your history. OR Take screen... ⇲

Does not upload videos

Fix: Use a different app for video uploads, such as Google Drive or Dropbox, which support video files. OR If you need to share videos, consid... ⇲
 
Crashes issue

Crashes when selecting pictures

Fix: Try restarting your iPhone to clear any temporary glitches that may be causing the app to crash. OR If the problem persists, uninstall an... ⇲

Gyazo kicks users out

Fix: Ensure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check available space. If low, delete unnecessary... ⇲
 
Updates issue

Nonfunctional after updates

Fix: After an update, try restarting your iPhone to refresh the system and app functionalities. OR If the app remains nonfunctional, uninstall... ⇲
 
Performance issue

Poor mobile performance

Fix: Close other apps running in the background to free up resources. Double-tap the home button or swipe up from the bottom (depending on your i... ⇲
 
Search issue

Inability to search Gyazo films

Fix: Use the web version of Gyazo to search for your films, as it may have better search functionality than the mobile app. OR Organize your G... ⇲
 
Login issue

Frequent login and verification issues

Fix: Ensure you are entering the correct credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset it. OR C... ⇲
 
Freezing issue

Gyazo freezes during use

Fix: Force close the app by swiping it away in the app switcher and then reopen it to see if the freezing issue resolves. OR If the app contin... ⇲
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 what users are saying
Bad experience
54.1%

Good experience
35.3%

Neutral
10.6%

~ from our NLP analysis of 85 combined software ratings.

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 Private Data Gyazo collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location