fix problems on Joi [iphone]

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—— Run into issues on Joi? Get help pending when official support gets back to you!

Joi - Live Stream & Video Chat
Info:
company: VLMedia Inc.
: https://joi.mobi
: joi.mobi
Chat with our AI-based Joi Support
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Payments issue

Inconsistent coin crediting

Fix: Keep a record of your coin purchases and usage. If you notice discrepancies, document them and check the app's FAQ or help section for guida... ⇲

Frequent technical issues with coin purchases

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs and improve performance. Check the App Store for any availa... ⇲

Unclear pricing structure for VIP members

Fix: Review the app's FAQ or help section for detailed explanations of the VIP pricing structure. Take notes on what each tier offers. OR Cons... ⇲

Excessive gifting demands from users

Fix: Set clear boundaries for yourself regarding gifting. Decide in advance how much you are willing to spend and stick to it. OR Engage with... ⇲

Frequent charges for skipped calls

Fix: Be mindful of your call choices and only connect with users you are genuinely interested in to avoid unnecessary charges. OR Review the a... ⇲
 
Customization issue

Limited options for female users

Fix: Explore the app's settings to see if there are filters or preferences you can adjust to find more suitable matches or options. OR Conside... ⇲

Limited user control over chat preferences

Fix: Explore the app's settings to see if there are options to customize your chat experience, such as blocking or filtering users. OR Provide... ⇲

Limited regional selection for users

Fix: Use a VPN service to access the app from different regions, but ensure this complies with the app's terms of service. OR Engage with the... ⇲
 
Language issue

Language barriers during conversations

Fix: Use translation apps or tools to help bridge the language gap. You can type messages in your language and translate them before sending. O... ⇲
 
Social issue

Lack of social media sharing

Fix: Utilize screenshots or screen recordings (if allowed by the app's terms) to share your experiences on social media, while respecting privacy... ⇲
 
Privacy issue

Misleading claims about nudity policies

Fix: Review the app's terms of service and community guidelines to understand the actual policies regarding nudity and content sharing. OR If... ⇲

High percentage of cam girls

Fix: Use filters or search options within the app to narrow down your preferences and find users who match your interests more closely. OR Eng... ⇲
 
Network issue

Inability to connect with users outside the app

Fix: Engage actively within the app to build connections. Use the app's features to their fullest to foster relationships with users. OR Consi... ⇲

Frequent interruptions during calls

Fix: Ensure you have a stable internet connection before starting a call. Use Wi-Fi instead of mobile data if possible for better stability. OR... ⇲

Unreliable connection quality

Fix: Test your internet connection speed using a speed test app. If your connection is slow, consider switching to a different network or contact... ⇲
 
Support issue

Inadequate customer support response

Fix: Check the app's help section for self-service options that may resolve your issue without needing to contact support. OR Document your is... ⇲
 
Account issue

Issues with account recovery

Fix: Ensure you have access to the email or phone number associated with your account for recovery options. Follow the app's recovery process car... ⇲
 
UI issue

Poor user interface for gender selection

Fix: Explore the app's settings to see if there are options to customize your experience or provide feedback on the interface. OR Consider usi... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
82.5%

Bad experience
13.1%

Neutral
4.4%

~ from our NLP analysis of 34,947 combined software ratings.

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 Private Data Joi collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Search History
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 1050 Coins: $11.99 1050 Joi Coins
  2. 650 Coins: $7.69 650 Joi Coins
  3. 150 Coins: $2.19 150 Joi Coins
  4. 2550 Coins: $27.49 2550 Joi Coins
  5. 300 Coins: $1.09 300 Joi Coins
  6. 650x2 Joi Coins: $7.69 650x2 Coins
  7. Joi Bronze VIP: $9.99 1 Month Joi Bronze VIP Membership
  8. 2550 Coins %50 Off: $14.99 2550 Joi Coins Sale %50 Off
  9. 7050 Coins: $70.99 7050 Joi Coins
  10. 12100 Joi Coins: $99.99 12100 Joi Coins