fix problems on CloneAI [iphone]

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—— Run into issues on CloneAI? Get help pending when official support gets back to you!

CloneAI - AI Hug Video Maker
Info:
company: Pixery Bilgi Teknolojileri
: https://www.pixerylabs.com/
Chat with our AI-based CloneAI Support
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Payments issue

High subscription cost with limited features

Fix: 1. Evaluate your usage of the app and determine if the subscription is worth the cost based on your needs. 2. Look for promotional offers or... ⇲

Credits required for each use

Fix: 1. Keep track of your credits and plan your video projects accordingly to avoid running out unexpectedly. 2. Look for ways to earn additiona... ⇲

Credits deplete quickly

Fix: 1. Prioritize your video projects and only use credits for the most important ones. 2. Review the app for any options to earn free credits o... ⇲

No free trial available

Fix: 1. Look for any promotional offers that may allow you to test the app for a limited time. 2. Research user reviews and tutorials to understa... ⇲

Unclear pricing structure

Fix: 1. Review the app's official website or app store page for detailed pricing information and any available plans. 2. Keep a record of your us... ⇲

Limited number of uses per subscription

Fix: 1. Plan your video projects carefully to maximize the use of your subscription. 2. Consider upgrading to a higher tier subscription if avail... ⇲

Refund issues for failed projects

Fix: 1. Review the app's refund policy to understand the conditions under which refunds are granted. 2. Document your failed projects and any com... ⇲
 
Video issue

Inconsistent video quality

Fix: 1. Ensure you are using high-quality source materials for your videos. Low-resolution images or videos can lead to poor output quality. 2. E... ⇲

Frequent errors during video processing

Fix: 1. Ensure your device is updated to the latest iOS version, as compatibility issues can cause errors. 2. Restart the app and try processing... ⇲
 
Crashes issue

CloneAI glitches and crashes

Fix: 1. Restart your iPhone to clear any temporary issues that may be causing the app to crash. 2. Ensure the app is updated to the latest versio... ⇲
 
Slow issue

Long processing times for videos

Fix: 1. Reduce the complexity of your video projects by limiting the number of effects or transitions used, which can speed up processing. 2. Try... ⇲
 
Support issue

Poor customer support

Fix: 1. Check the app's FAQ or help section for common issues and solutions that may address your concerns. 2. Look for user forums or community... ⇲
 
Customization issue

Limited editing options

Fix: 1. Familiarize yourself with the available editing tools within the app and maximize their use to enhance your videos. 2. Consider using add... ⇲

Limited variety of effects available

Fix: 1. Explore the app thoroughly to ensure you are aware of all available effects and how to access them. 2. Look for updates or announcements... ⇲
 
Settings issue

Inability to change recognized gender

Fix: 1. Review the app's settings to see if there are any options for adjusting gender recognition or preferences. 2. If the app does not allow c... ⇲
 
Bugs issue

Inaccurate facial recognition

Fix: 1. Ensure that the images used for facial recognition are clear and well-lit, as poor quality can affect accuracy. 2. Experiment with differ... ⇲
 
Permissions issue

CloneAI does not access camera roll

Fix: 1. Check the app permissions by going to Settings > Privacy > Photos and ensure CloneAI has access to your camera roll. 2. Restart the app a... ⇲
 
Privacy issue

Lack of transparency in features

Fix: 1. Explore the app's help section or user guide to better understand the features available. 2. Engage with user communities or forums to sh... ⇲
 
Glitches issue

Disappearing or altered characters in videos

Fix: 1. Ensure that the images or videos used for characters are of high quality and properly formatted. 2. Experiment with different character d... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
81.5%

Bad experience
15.4%

Neutral
3.1%

~ from our NLP analysis of 8,286 combined software ratings.

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 Private Data CloneAI collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content

  Cost of Subscriptions
  1. Clone AI PRO Features: $9.99 Unlock all pro features.
  2. Clone AI PRO Features: $7.99 Unlock all pro features.
  3. Avatar AI PRO Features: $49.99 Unlock all pro features.
  4. Avatar AI PRO Features: $9.99 Unlock all pro features.
  5. CloneAI Pro Credit Package 3: $17.99 Pro Credit Package
  6. CloneAI Pro Credit Package 1: $9.99 Pro Credit Package
  7. Clone AI PRO Features: $11.99 Unlock all pro features.
  8. CloneAI PRO Features: $12.99 Unlock all pro features.
  9. CloneAI Extra Credits: $4.99 Extra credits
  10. CloneAI Pro Credit Package 2: $14.99 Pro Credit Package