fix problems on Novellair [iphone]

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—— Run into issues on Novellair? Get help pending when official support gets back to you!

Novellair
Info:
company: QVON
: https://www.novellairs.com
: www.novellairs.com
Chat with our AI-based Novellair Support
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Bugs issue

Frequent grammatical errors

Fix: Take note of specific errors and keep a personal log. If you notice patterns, you can adjust your reading expectations or choose to read oth... ⇲

Poor editing and proofreading

Fix: If you encounter a story with significant editing issues, consider leaving a review or rating that highlights these problems. This can help... ⇲

Repetitive chapters

Fix: Try to diversify your reading choices by exploring different genres or authors within the app to avoid repetitive content. OR Provide fee... ⇲

Unfinished stories

Fix: Focus on completed stories or those marked as finished to ensure a complete reading experience. You can filter or search for these types of... ⇲

Coins disappear unexpectedly

Fix: Keep a record of your coin balance and transactions. If you notice discrepancies, you can track them for future reference. OR Check the a... ⇲
 
UI issue

Difficult navigation

Fix: Familiarize yourself with the app's layout by exploring all menus and options. Sometimes, taking time to learn the interface can improve you... ⇲

Poor story organization

Fix: Use the search and filter features to find stories that are better organized or categorized according to your preferences. OR Consider pr... ⇲
 
Payments issue

Inconsistent chapter pricing

Fix: Keep track of chapter prices and note any patterns. This can help you decide the best times to unlock chapters based on pricing trends. OR... ⇲

Subscription does not cover full book cost

Fix: Review the subscription details carefully to understand what is included. This can help you budget for additional costs more effectively.... ⇲

High overall cost for single book

Fix: Evaluate if the book offers enough content or value for the price. If not, consider waiting for discounts or promotions. OR Look for bund... ⇲

Auto-renewal issues

Fix: Review your subscription settings in the app to ensure auto-renewal is set according to your preferences. Adjust as necessary. OR Set rem... ⇲
 
Support issue

Slow customer service response

Fix: Utilize the app's FAQ section to find answers to common questions, which may resolve your issues without needing to contact customer service... ⇲
 
Gameplay issue

Daily rewards decrease over time

Fix: Set a reminder to log in daily to maximize your rewards before they decrease. Consistency can help you maintain a higher earning rate. OR... ⇲

Limited earning opportunities for coins

Fix: Participate in any available challenges or events within the app that may offer additional coin rewards. OR Engage with the community to... ⇲
 
Ads issue

Ads interrupt reading

Fix: Look for an option to purchase an ad-free experience within the app, if available. This can enhance your reading experience significantly.... ⇲

Misleading advertising

Fix: Be cautious of promotional materials and read user reviews to get a clearer picture of what to expect from the app. OR Engage with the co... ⇲
 
Customization issue

Lack of free reading options

Fix: Explore the app for any free trials or limited-time offers that may allow you to read without cost. OR Consider using the app's earning s... ⇲
 
Glitches issue

Frequent technical glitches

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs and improve performance. OR Clear the app's cache or rei... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.9%

Bad experience
7.5%

Neutral
2.6%

~ from our NLP analysis of 1,949 combined software ratings.

 Switch to these Alternatives:
Literie
NovelOasis
LeReader
Storyaholic - Short Story
MegaNovel - fiction & webtoon
NovelWorld - Unlimited Novels
MyNovel-Werewolf,Vampire
JoyLit
MetroNovel - Let Stories Shine
ReadNovel - Web novel & Story

 Private Data Novellair collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Coins 900: $8.99 You can get Coins to exchange for goods
  2. Coins 2000: $19.99 You can get Coins to exchange for goods
  3. Coins 500: $4.99 You can get Coins to exchange for goods
  4. Monthly Subscription : $19.99 You can read more books
  5. Coins 3000: $29.99 You can get Coins to exchange for goods
  6. Coins 4100: $40.99 You can get Coins to exchange for goods
  7. Monthly subscription: $19.99 You can read more books.
  8. Monthly subscription: $29.99 You can read more books
  9. Coins 300: $2.99 You can get Coins to exchange for goods
  10. Monthly subscription: $9.99 You can read more books.