fix problems on السوق المفتوح [iphone]

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—— Run into issues on السوق المفتوح? Get help pending when official support gets back to you!

السوق المفتوح - OpenSooq
Info:
company: OpenSooq
: https://ae.opensooq.com/en/support/contact-us
: ae.opensooq.com
Chat with our AI-based السوق المفتوح Support
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UI issue

Unresponsive UI

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe up on OpenSooq to close it. Reop... ⇲

Difficult to navigate

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app's sections to understand its navigation better. 2. Use the searc... ⇲

Old submenu designs

Fix: 1. Explore settings: Check if there are any options in the app settings to customize the interface or update the design. 2. Provide feedbac... ⇲
 
Settings issue

Location filter issues

Fix: 1. Check location settings: Go to Settings > Privacy > Location Services and ensure that OpenSooq has permission to access your location. 2... ⇲
 
Support issue

Inconsistent customer support

Fix: 1. Use in-app support: Check if there is a help or support section within the app where you can submit queries or issues directly. 2. Docum... ⇲
 
Messages issue

Frequent spam messages

Fix: 1. Adjust privacy settings: Go to your account settings in OpenSooq and adjust who can contact you or send messages. 2. Report spam: Use th... ⇲

Poor sorting of messages

Fix: 1. Manually organize messages: Create folders or labels within the app (if available) to categorize your messages for easier access. 2. Use... ⇲
 
Security issue

Scammers present on the platform

Fix: 1. Verify listings: Always check seller ratings and reviews before making a purchase. Look for verified accounts or trusted sellers. 2. Rep... ⇲
 
Notifications issue

Notifications forced on users

Fix: 1. Adjust notification settings: Go to Settings > Notifications > OpenSooq and customize which notifications you want to receive or turn the... ⇲
 
Updates issue

Removed features without notice

Fix: 1. Check for updates: Sometimes features are temporarily removed for updates. Ensure your app is up to date. 2. Look for announcements: Che... ⇲
 
Ads issue

Misleading advertisements

Fix: 1. Report misleading ads: Use the reporting feature to flag any ads that seem misleading or false. 2. Verify listings: Always check the det... ⇲
 
Account issue

Account closure without clear reason

Fix: 1. Review terms of service: Familiarize yourself with the app's terms of service to ensure you are not violating any rules. 2. Attempt to r... ⇲
 
Payments issue

Payment issues with ads not posted

Fix: 1. Check payment method: Ensure that your payment method is valid and has sufficient funds. 2. Review ad guidelines: Make sure your ad comp... ⇲
 
Battery issue

Overheating phone while using the app

Fix: 1. Close background apps: Double-tap the home button (or swipe up) and close any unnecessary apps running in the background to reduce CPU lo... ⇲
 
Search issue

Time-consuming to find items

Fix: 1. Use advanced search filters: Take advantage of any advanced search options to narrow down your results based on categories, price range,... ⇲

Limited search options

Fix: 1. Use keywords: Try different keywords or phrases in the search bar to expand your search results. 2. Explore categories: Browse through d... ⇲
 
Login issue

Frustrating sign-in process

Fix: 1. Reset password: If you are having trouble signing in, use the 'Forgot Password' feature to reset your password. 2. Check for app updates... ⇲
 
Storage issue

Heavy app size

Fix: 1. Offload the app: Go to Settings > General > iPhone Storage > OpenSooq and select 'Offload App' to free up space without deleting your dat... ⇲
 
Customization issue

Lack of user-friendly features

Fix: 1. Explore app settings: Check if there are any settings that can be adjusted to improve usability, such as display options or notification... ⇲
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 what users are saying
Good experience
88.1%

Bad experience
6.4%

Neutral
5.5%

~ from our NLP analysis of 105,171 combined software ratings.

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 Private Data السوق المفتوح collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contacts
    • User Content
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Package ns_02_99: $2.99 Package ns_02_99
  2. Package ns_01_99: $1.99 Package ns_01_99
  3. Package ns_04_99: $4.99 Package ns_04_99
  4. Package ns_03_99: $3.99 Package ns_03_99
  5. Package ns_08_99: $8.99 Package ns_08_99
  6. Package ns_05_99: $5.99 Package ns_05_99
  7. Package ns_00_99: $0.99 Package ns_00_99
  8. Package ns_07_99: $7.99 Package ns_07_99
  9. Package ns_11_99: $11.99 Package ns_11_99
  10. Package ns_06_99: $6.99 Package ns_06_99