fix problems on OBD Mate [iphone]

—— Run into issues on OBD Mate? Get help pending when official support gets back to you!

OBD Mate

Info:

company: Autophix Tech Co., Ltd

: http://www.autophix.com

Chat with our AI-based OBD Mate Support

🛠️ Common OBD Mate Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

OBD Mate won't open

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open apps... ⇲

OBD Mate crashes

Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and scroll down to see if OBD Mate has an update available. If so, tap 'Up... ⇲

Network issue

won't connect to device

Fix: 1. Check Bluetooth settings: Go to Settings > Bluetooth and ensure Bluetooth is turned on. Make sure your OBD device is powered on and in pa... ⇲

firmware not communicating

Fix: 1. Check for firmware updates: Visit the manufacturer's website for your OBD device to see if there are firmware updates available. Follow t... ⇲

Compatibility issue

Bluetooth not compatible with iOS

Fix: 1. Check compatibility: Ensure that your OBD device is compatible with iOS. Refer to the device's manual or manufacturer's website for compa... ⇲

unsupported on newer iOS versions

Fix: 1. Check for app updates: Regularly check the App Store for updates to OBD Mate that may add support for newer iOS versions. OR 2. Use an... ⇲

Updates issue

OBD Mate stopped working after update

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find OBD Mate, and select 'Offload App'. This will clear the cache without de... ⇲

UI issue

limited dashboard monitoring

Fix: 1. Explore app settings: Check the app settings to see if there are options to customize the dashboard. Look for any settings related to dat... ⇲

Settings issue

connection settings are useless

Fix: 1. Reset connection settings: Go to Settings > General > Reset > Reset Network Settings. This will reset Wi-Fi networks and passwords, cellu... ⇲

Features issue