fix problems on Kids360 [iphone]

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—— Run into issues on Kids360? Get help pending when official support gets back to you!

Kids360: Parental Control
Info:
company: ANKO SOLUTIONS LLC
: https://kids360.app/
: kids360.app
Chat with our AI-based Kids360 Support
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Freezing issue
app freezes and crashes

Fix: Make sure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keeping yo... »»
 
Settings issue
inability to change time limits

Fix: Check if you are logged in with the correct parental account that has permission to change time limits. If you are using a child account, sw... »»
 
Support issue
customer service is unresponsive

Fix: Look for any available FAQs or help sections within the app that may provide answers to common issues. Sometimes, user forums or community s... »»
no clear setup guide

Fix: Look for any tutorial videos or guides available on the app's website or YouTube channel that can provide visual instructions for setup. O... »»
 
Payments issue
subscription renewal issues

Fix: Check your subscription status in the app under 'Account Settings' to ensure that your payment method is up to date. If there are issues, up... »»
no refund policy

Fix: Review the terms of service within the app or on the website to understand the refund policy. If you believe you are eligible for a refund,... »»
difficulties in canceling subscription

Fix: To cancel your subscription, go to Settings > [your name] > Subscriptions on your iPhone, find Kids360, and select 'Cancel Subscription'. Fo... »»
 
Compatibility issue
incompatibility with iPhones and iPads

Fix: Ensure that your device meets the minimum system requirements for the Kids360 app. Check the app store listing for compatibility information... »»
 
Privacy issue
app does not provide usage information

Fix: Check the settings within the app to ensure that usage tracking is enabled. Look for a section labeled 'Usage Reports' or 'Activity Monitori... »»
app does not allow monitoring of app usage

Fix: Ensure that you have granted the necessary permissions for the app to monitor usage. Go to Settings > Privacy > Screen Time and check if Kid... »»
 
Bugs issue
tasks show error messages

Fix: Check for any updates to the app that may fix bugs causing error messages. Go to the App Store and see if an update is available for Kids360... »»
app blocks its own functionality

Fix: Review the app's settings to ensure that you have not inadvertently set restrictions that block its own features. Go through each section of... »»
features advertised are not available

Fix: Double-check the app's settings to see if the features are hidden or require activation. Some features may need to be enabled manually in th... »»
app does not work as intended

Fix: Check for any updates to the app in the App Store. Developers often release updates to fix bugs and improve functionality. OR If the app... »»
 
Notifications issue
app does not notify when child leaves location

Fix: Check the location settings in the app to ensure that geofencing is enabled. Go to the 'Location Settings' section and verify that notificat... »»
 
Glitches issue
glitches in the system

Fix: Restart your device to clear any temporary glitches that may be affecting the app's performance. This can often resolve minor issues. OR... »»
 
Permissions issue
no option to block websites

Fix: Check the app settings to see if there is a 'Web Filtering' or 'Website Blocking' option that needs to be enabled. Sometimes these features... »»
 
UI issue
app interface is confusing

Fix: Take some time to explore the app's interface and familiarize yourself with its layout. Look for any help or tutorial sections within the ap... »»
 
Login issue
no login for existing accounts

Fix: If you cannot find a login option, try checking the app's settings or help section for account management options. Sometimes, the login may... »»
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.3%

Bad experience
4.8%

Neutral
1.8%

~ from our NLP analysis of 5,510 combined software ratings.

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 Private Data Kids360 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Kids360 - 12 months: $79.99 One year of access to all features
  2. Try it free for 7 days: $49.99 Access to all features
  3. Family safety: $7.99 Keep your child safe online
  4. Kids360 - 12 months: $59.99 One year of access to all features
  5. Kids360 - 1 month: $12.99 One month of access to all features
  6. Kids360 - 12 months: $59.99 One year of access to all features
  7. Kids360 - 12 months: $49.99 One year of access to all features
  8. Kids360 - 1 month: $9.99 One month of access to all features
  9. Kids360 - 1 month: $9.99 One month of access to all features
  10. Kids360 - 12 months: $79.99 One year of access to all features