fix problems on SwiftScan AI Document Scanner [iphone]

—— Run into issues on SwiftScan AI Document Scanner? Get help pending when official support gets back to you!

SwiftScan AI Document Scanner

Info:

company: Maple Media Apps, LLC

: https://swiftscanapp.zendesk.com/hc/en-us

: maplemedia.io

Chat with our AI-based SwiftScan AI Document Scanner Support

🛠️ Common SwiftScan AI Document Scanner Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

SwiftScan AI Document Scanner frequently prompts for subscription despite previous purchases

Fix: Check your account settings to ensure that you are logged in with the same Apple ID that you used to purchase the subscription. Go to Settin... ⇲

Features removed from paid version

Fix: Review the app's update notes in the App Store to see if the features were moved to a different subscription tier. If so, consider upgrading... ⇲

Crashes issue

SwiftScan AI Document Scanner crashes during scans

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keeping your... ⇲

Bugs issue

Inconsistent OCR functionality

Fix: Make sure you are using good quality images with proper lighting and focus. Poor image quality can affect OCR accuracy. Try scanning documen... ⇲

Automatic scanning algorithm can misalign documents

Fix: Manually adjust the document alignment before scanning. Use the grid or alignment tools provided in the app to ensure the document is straig... ⇲

Frequent bugs and glitches

Fix: Regularly check for app updates in the App Store. Developers often release updates to fix bugs and improve performance. Go to the App Store,... ⇲

Syncing issue

Files not syncing properly to iCloud

Fix: Check your iCloud settings to ensure that iCloud Drive is enabled. Go to Settings > [your name] > iCloud > iCloud Drive and make sure it is... ⇲

Freezing issue

SwiftScan AI Document Scanner freezes while processing scans

Fix: Close other apps running in the background to free up memory. Double-tap the home button (or swipe up from the bottom on newer iPhones) and... ⇲

Updates issue

Loss of previously available features

Fix: Check the app's update history to see if the features were removed in a recent update. If they were, consider looking for alternative apps t... ⇲

Support issue

Poor customer support response

Fix: Utilize the app's FAQ or help section for common issues and solutions. Many apps have built-in support resources that can provide immediate... ⇲

Features issue

Inability to combine multiple PDFs into one file

Fix: Use a third-party PDF merging app available in the App Store. Export the individual PDFs from SwiftScan and then use the merging app to comb... ⇲

Ads issue

Nagging subscription reminders

Fix: Check your subscription status in the app settings. If you have an active subscription, try logging out and back in to reset the reminders.... ⇲

Slow issue

SwiftScan AI Document Scanner performance degrades over time

Fix: Regularly clear the app's cache and data to improve performance. Go to Settings > SwiftScan > Clear Cache. OR Uninstall and reinstall the... ⇲

Compatibility issue

Limited import features from various sources

Fix: Explore the app's settings to see if there are options to enable additional import sources or formats. Some apps have hidden settings that c... ⇲

Payments issue

Inability to restore previous subscription features

Fix: Check the app's settings for an option to restore purchases. This is often found in the account or subscription section of the app. OR If... ⇲

Battery issue

Unstable app causing overheating on devices

Fix: Limit the number of apps running in the background to reduce the load on your device. Close unnecessary apps to free up resources. OR Mon... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.4%

Bad experience

2.6%

Neutral

2.0%

~ from our NLP analysis of 18,953 combined software ratings.

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Private Data SwiftScan AI Document Scanner collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Cost of Subscriptions

SwiftScan VIP Monthly: $5.99 Unlock all features
SwiftScan Pro-Full Scanner App: $6.99 All Scanner App Features - OCR, Edit PDF, ...
SwiftScan VIP Monthly: $7.99 Unlock auto-sync, encryption, OCR & more
Credits to Fax from iPhone: $1.99 Fax Credits to Send an eFax From Your iPhone
SwiftScan VIP Annual: $59.99 Unlock auto-sync, encryption, OCR & more
SwiftScan VIP-Full Scanner App: $8.99 All Scanner App Features (OCR) + VIP Status
SwiftScan VIP Annual: $34.99 Unlock all features
SwiftScan Pro 40: $3.99 Unlocks all SwiftScan Pro features.
SwiftScan VIP Monthly: $9.99 Unlock auto-sync, encryption, OCR & more
SwiftScan VIP Annual : $59.99 Unlock auto-sync, encryption, OCR & more