fix problems on My Train (Můj Vlak) [iphone]

​

—— Run into issues on My Train (Můj Vlak)? Get help pending when official support gets back to you!

My train (Můj vlak)
Info:
company: České dráhy, a.s.
: http://www.cd.cz
: www.cd.cz
Chat with our AI-based My train (Můj vlak) Support
   Hello! How can I assist you?  

characters left:
 
Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version by going to the App Store and checking for updates. 2. If the app continues to crash, try uninstalli... ⇲
 
Downloads issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline use. Look for a download button or option in the settings or during conten... ⇲
 
Support issue

poor customer support

Fix: 1. Look for a help or FAQ section within the app that may provide answers to common issues. 2. Check the app's website for support resources... ⇲
 
Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > My Train and ensure that notifications are enabled. Check the alert style and sound settings to ensure t... ⇲
 
UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app's layout by exploring all menus and options. Look for a tutorial or help section within the app that ma... ⇲
 
Customization issue

lack of customization options

Fix: 1. Check the app settings for any available customization options, such as themes or layout adjustments. 2. If customization is limited, con... ⇲
 
Battery issue

high battery consumption

Fix: 1. Reduce battery usage by going to Settings > Battery and checking which apps are consuming the most power. Limit background app refresh fo... ⇲
 
Compatibility issue

limited device compatibility

Fix: 1. Check the app's requirements in the App Store to ensure your device meets the necessary specifications. If your device is outdated, consi... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
94.6%

Bad experience
2.9%

Neutral
2.5%

~ from our NLP analysis of 314 combined software ratings.

 Switch to these Alternatives:
Jízdní řády IDOS
RegioJet
PID Lítačka
Pubtran
Liftago: Travel safely
Rekola
Mapy.cz: maps & navigation
Leo Express
ÖBB Tickets
MPLA.IO

 Private Data My train (Můj vlak) collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics