fix problems on TVN Pass [iphone]

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—— Run into issues on TVN Pass? Get help pending when official support gets back to you!

TVN Pass
Info:
company: Televisora Nacional, S.A.
: https://tvnpass.com
: tvnpass.com
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Login issue

Frequent re-login required

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to login sessions. OR Check your device settings... ⇲
 
Bugs issue

TVN Pass no longer functions properly

Fix: Delete the app and reinstall it from the App Store. This can resolve many issues related to app functionality. OR Restart your iPhone to... ⇲
 
Network issue

Unable to access the website

Fix: Check your internet connection to ensure it is stable. Try switching between Wi-Fi and mobile data to see if the issue persists. OR Clear... ⇲

Frequent disconnections

Fix: Check your internet connection and consider switching to a wired connection if possible, or move closer to your Wi-Fi router. OR Disable... ⇲
 
Content issue

Programs not available

Fix: Check if the content is region-locked. If so, consider using a VPN to access the content from a different region. OR Look for any announc... ⇲

Cannot view recent episodes

Fix: Check if there are any filters applied in the app that may be hiding recent episodes. Reset any filters to show all content. OR Log out a... ⇲
 
Screen issue

Black screen on latest version

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then reopen the app. OR Check for any... ⇲
 
Video issue

Live streaming issues

Fix: Ensure you have a strong and stable internet connection. Try resetting your router or switching to a different network if possible. OR Lo... ⇲
 
Customization issue

TVN Pass does not change logo

Fix: Try restarting your iPhone to refresh the app's display settings, which may resolve the logo issue. OR Delete the app and reinstall it to... ⇲
 
Ads issue

Excessive ads

Fix: Check if there is a premium subscription option available that offers an ad-free experience and consider upgrading if possible. OR Use th... ⇲

Interruption of streams by ads

Fix: Try to pause the stream during ads and resume after they finish, as this may help in reducing interruptions. OR Look for any settings in... ⇲

Commercials reduce program image size

Fix: Check the app settings for any options related to video display or aspect ratio and adjust them accordingly. OR Try switching to full-scr... ⇲
 
Privacy issue

Registration process requires excessive personal information

Fix: Review the registration form to see if any fields are optional and can be skipped. Only provide necessary information to create an account.... ⇲
 
Compatibility issue

Chromecast not functioning

Fix: Ensure that both your iPhone and Chromecast are connected to the same Wi-Fi network. Restart both devices if necessary. OR Check for any... ⇲

No app for Android TV

Fix: Use screen mirroring from your iPhone to your Android TV as a workaround to access the content on a larger screen. OR Check if the TVN Pa... ⇲
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 what users are saying
Good experience
86.5%

Bad experience
9.9%

Neutral
3.6%

~ from our NLP analysis of 1,171 combined software ratings.

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 Private Data TVN Pass collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Diagnostics