fix problems on EBPA [iphone]

—— Run into issues on EBPA ? Get help pending when official support gets back to you!

EBPA Mobile

Info:

company: EBPA

: http://www.mywealthcareonline.com/ebpa

Chat with our AI-based EBPA Support

🛠️ Common EBPA Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

EBPA crashes during login

Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off your device, then p... ⇲

Unable to log into account

Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or cellular data. Try opening a web page to confirm your connection is... ⇲

Uploads issue

Cannot submit photos of receipts

Fix: 1. Check app permissions: Go to Settings > Privacy > Photos. Find EBPA Mobile and ensure it has permission to access your photos. If not, ch... ⇲

Compatibility issue

iPhone photos in png format not accepted

Fix: 1. Convert PNG to JPEG: Open the Photos app, select the PNG photo, tap 'Edit', and then 'Save' to convert it to JPEG format. Alternatively,... ⇲

Bugs issue

Missing total of approved DCA claims awaiting funding

Fix: 1. Refresh the app: Close the app completely and reopen it to refresh the data. Sometimes, the app may not display updated information until... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

87.9%

Bad experience

10.6%

Neutral

1.4%

~ from our NLP analysis of 141 combined software ratings.

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Private Data EBPA collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data