fix problems on Yuno [iphone]

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—— Run into issues on Yuno? Get help pending when official support gets back to you!

Yuno - General knowledge
Info:
company: Gaiali GmbH
: https://get-yuno.com/
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Gameplay issue

Quizzes require specific answer order

Fix: 1. Read the instructions carefully: Before starting a quiz, make sure to read any instructions provided. This can help you understand the ex... ⇲
 
Bugs issue

Minor bugs with quiz button response

Fix: 1. Restart the app: Close the app completely and reopen it. This can sometimes resolve minor bugs. 2. Check for updates: Ensure you have th... ⇲
 
Network issue

Lack of offline support for quizzes and playlists

Fix: 1. Download content when online: If the app allows, download quizzes or playlists while you have an internet connection. Check the app setti... ⇲
 
Content issue

Insufficient content in certain categories

Fix: 1. Explore other categories: Check if there are other categories that might interest you and have more content. 2. Suggest new content: If... ⇲

Limited historical content coverage

Fix: 1. Explore other resources: If the app lacks historical content, consider using other educational apps or websites that specialize in histor... ⇲

Some content marked as 'coming soon'

Fix: 1. Check for updates regularly: Keep the app updated to ensure you have access to new content as it becomes available. 2. Engage with the c... ⇲
 
Customization issue

No option to change playback speed

Fix: 1. Provide feedback: If the app has a feedback option, suggest adding a playback speed feature in future updates. 2. Use other media player... ⇲

Yuno lacks dark mode

Fix: 1. Provide feedback: Use the app's feedback feature to suggest adding a dark mode option. 2. Adjust device settings: Go to Settings > Displ... ⇲
 
Accessibility issue

No closed captioning for stories

Fix: 1. Provide feedback: Use the app's feedback feature to suggest adding closed captioning for stories. 2. Use alternative content: If closed... ⇲
 
UI issue

Bright white background triggers headaches

Fix: 1. Adjust device settings: Go to Settings > Display & Brightness and reduce the brightness of your screen. You can also enable 'Night Shift'... ⇲
 
Syncing issue

Family sharing feature not functional

Fix: 1. Check family sharing settings: Go to Settings > [your name] > Family Sharing and ensure that family sharing is set up correctly. 2. Re-i... ⇲
 
Performance issue

Inconsistent app performance

Fix: 1. Restart your iPhone: A simple restart can often resolve performance issues. 2. Clear app cache: Go to Settings > General > iPhone Storag... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.9%

Bad experience
3.1%

Neutral
3.0%

~ from our NLP analysis of 4,986 combined software ratings.

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 Private Data Yuno collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Yuno plus: $79.99 Yuno yearly subscription
  2. Yuno plus: $12.99 Yuno plus monthly subscription
  3. Yuno Plus (1 year): $79.99 Yuno yearly subscription
  4. Yuno Plus (1 Month): $12.99 Yuno monthly subscription
  5. Yuno plus family: $99.99 Yuno plus family yearly subscription
  6. Refill hearts: $0.99 Refill your hearts and continue quizzing
  7. Yuno plus: $49.99 Yuno plus yearly subscription
  8. Yuno plus: $29.99 Yuno plus yearly subscription
  9. Yuno Plus Family (1 year): $119.99 Yuno Family subscription
  10. Yuno plus: $99.99 Yuno plus yearly subscription