fix problems on KicksOnFire [iphone]

—— Run into issues on KicksOnFire? Get help pending when official support gets back to you!

KicksOnFire: Release Dates

Info:

company: KicksOnFire

: https://www.kicksonfire.com/contact-us/

Chat with our AI-based KicksOnFire Support

🛠️ Common KicksOnFire Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Shipping delays

Fix: Check the shipping status directly in the app under your order history. If the status is not updated, consider reaching out to the shipping... ⇲

Poor customer service response

Fix: Utilize the in-app support feature to submit a ticket or query. Make sure to provide detailed information about your issue to expedite the r... ⇲

Support issue

No exchange policy

Fix: Before making a purchase, ensure you are fully aware of the return policy. If you receive an item that does not meet your expectations, foll... ⇲

Inaccurate tracking information

Fix: Verify the tracking number with the shipping carrier's website directly to see if there are updates not reflected in the app. OR If the t... ⇲

No contact phone number

Fix: Use the in-app messaging feature to communicate with customer support, as this is often the primary method of contact. OR Check the app's... ⇲

Security issue

Fake or counterfeit products

Fix: Research the seller's reputation before purchasing. Look for reviews or ratings from other users to gauge authenticity. OR If you suspect... ⇲

Inconsistent product authenticity

Fix: Research the product and seller before purchasing. Look for verified sellers or products that have been authenticated by the app. OR If y... ⇲

Search issue

Search bar malfunctions

Fix: Try clearing the app's cache by going to your device settings, selecting the app, and choosing 'Clear Cache'. This can resolve temporary gli... ⇲

Difficulty finding specific shoes

Fix: Use specific keywords or filters in the search bar to narrow down your results when looking for particular shoes. OR Check the app regula... ⇲

Uploads issue

Inability to upload profile pictures

Fix: Ensure that the app has the necessary permissions to access your device's photos. Go to your device settings, find the app, and check permis... ⇲

Payments issue

Refund process issues

Fix: Follow the refund process outlined in the app carefully, ensuring you meet all requirements for a successful refund request. OR Keep a re... ⇲

Updates issue

Limited information on shoe release locations

Fix: Follow the app's notifications or subscribe to alerts for specific shoe releases to receive timely updates on locations. OR Engage with t... ⇲

Crashes issue

KicksOnFire crashes or freezes

Fix: Ensure that your app is updated to the latest version available in the App Store, as updates often fix bugs and improve performance. OR I... ⇲

UI issue

Confusing order confirmation process

Fix: After placing an order, check your email for a confirmation message. If you do not receive one, verify your email address in your profile se... ⇲