fix problems on Big Cartel [iphone]

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—— Run into issues on Big Cartel? Get help pending when official support gets back to you!

Big Cartel
Info:
company: Big Cartel
: https://www.bigcartel.com/resources/help
: www.bigcartel.com
Chat with our AI-based Big Cartel Support
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Loading issue

Dashboard fails to load

Fix: 1. Ensure you have a stable internet connection. Test by opening a web page in Safari. 2. Clear the app's cache by going to Settings > Gene... ⇲
 
Uploads issue

Products do not save after upload

Fix: 1. Ensure you have a stable internet connection during the upload process. A weak connection can interrupt saving. 2. Try uploading product... ⇲
 
Login issue

Constantly logs out users

Fix: 1. Check if your app is up to date. Go to the App Store and see if there’s an update available for Big Cartel. 2. Ensure your iPhone has en... ⇲
 
Search issue

Search function is ineffective

Fix: 1. Ensure you are using specific keywords related to the products you are searching for. Try different variations of the product name. 2. C... ⇲
 
Slow issue

Slow loading times

Fix: 1. Check your internet connection. If you are on Wi-Fi, try switching to cellular data or vice versa to see if it improves loading times. 2... ⇲
 
Notifications issue

Notifications do not appear

Fix: 1. Check your notification settings for the Big Cartel app. Go to Settings > Notifications > Big Cartel and ensure that 'Allow Notifications... ⇲
 
Settings issue

Inability to delete old orders

Fix: 1. Check if there is an option in the app settings or order management section to delete orders. Sometimes, this feature may be hidden under... ⇲
 
UI issue

Editing products is cumbersome

Fix: 1. Familiarize yourself with the app's layout and features. Spend some time exploring the product editing section to understand where each o... ⇲
 
Features issue

Missing features for tracking orders

Fix: 1. Check if there are any updates available for the app that may include new features. Go to the App Store and see if Big Cartel has an upda... ⇲
 
Payments issue

Limited payment options

Fix: 1. Review the payment options available in the app settings. Sometimes, additional payment methods can be enabled through settings. 2. If t... ⇲
 
Glitches issue

Glitches when refreshing pages

Fix: 1. Ensure your app is updated to the latest version. Go to the App Store and check for updates for Big Cartel. 2. Clear the app's cache by... ⇲
 
Syncing issue

Inconsistent inventory updates

Fix: 1. Ensure you have a stable internet connection when updating inventory. A weak connection can cause delays in updates. 2. Regularly refres... ⇲
 
Support issue

Difficulty accessing customer support

Fix: 1. Check the app for a help or support section, which may provide FAQs or troubleshooting tips. 2. Look for community forums or user groups... ⇲
 
Customization issue

Lack of customization options for storefront

Fix: 1. Explore all settings within the app to ensure you are not missing any customization options. Sometimes, features are hidden under differe... ⇲
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 what users are saying
Good experience
93.9%

Bad experience
3.4%

Neutral
2.7%

~ from our NLP analysis of 6,837 combined software ratings.

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 Private Data Big Cartel collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data