fix problems on OpenReel Capture [iphone]

—— Run into issues on OpenReel Capture? Get help pending when official support gets back to you!

OpenReel Capture

Info:

company: Cleardoc Inc

: https://helpcenter.openreel.com

: www.openreel.com

Chat with our AI-based OpenReel Capture Support

🛠️ Common OpenReel Capture Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

OpenReel Capture freezes while watching stream

Fix: 1. Close other applications: Double-click the home button (or swipe up from the bottom on newer iPhones) to view all open apps. Swipe up on... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find OpenReel Capture, and see if there is an option to offload the app. This... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content in advance: If the app allows you to download videos or content for offline viewing, make sure to do this while you have... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store and check for any available updates for OpenReel Capture. Developers often release updates to fix bug... ⇲

Support issue

poor customer support

Fix: 1. Utilize online resources: Check the app's official website or user forums for FAQs, troubleshooting guides, or community support that may... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > OpenReel Capture and ensure that notifications are enabled. Adjust the sett... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your iPhone is running the latest iOS version compatible with OpenReel Capture. Go to Settings > Genera... ⇲

UI issue

cluttered user interface

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. This can help you navigate... ⇲

Customization issue

lack of customization options

Fix: 1. Provide feedback: While direct feedback to developers is not suggested, consider using any available in-app feedback tools to express you... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for OpenReel Capture to save battery life... ⇲