fix problems on NeoTrack [iphone]

—— Run into issues on NeoTrack? Get help pending when official support gets back to you!

NeoTrack - School Bus Tracking

Info:

company: Neosay Technologies and Solutions Private Limited

: https://neotrackweb.com/contact/

: www.neotrackweb.com

Chat with our AI-based NeoTrack Support

🛠️ Common NeoTrack Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

NeoTrack freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the NeoTrack app... ⇲

slow loading times

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, find NeoTrack, and select 'Offload App'. This will free up space w... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store, as updates often include bug fixes. 2. Restart your iPhone to clear any... ⇲

Loading issue

limited offline functionality

Fix: 1. Check if the app has an offline mode or allows for pre-downloading of data. Look for settings within the app that may enable offline acce... ⇲

Support issue

poor customer support

Fix: 1. Look for a FAQ or help section within the app or on the official website that may address common issues. 2. Utilize community forums or u... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings by going to Settings > Notifications > NeoTrack. Ensure that notifications are enabled and set to your p... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app's layout by exploring all menus and options. Look for a tutorial or help section within the app that ma... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Check for updates,... ⇲

Battery issue

high battery consumption

Fix: 1. Reduce the app's background activity by going to Settings > General > Background App Refresh and turning it off for NeoTrack. 2. Lower th... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's requirements in the App Store to ensure your device meets the necessary specifications. 2. If your device is not compatib... ⇲