fix problems on Timehop [iphone]

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—— Run into issues on Timehop? Get help pending when official support gets back to you!

Timehop - Memories Then & Now
Info:
company: TIMEHOP INC.
: http://timehop.com/contact
: timehop.com
Chat with our AI-based Timehop Support
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Ads issue

Increased intrusive ads

Fix: 1. Upgrade to Premium: If Timehop offers a premium version that removes ads, consider upgrading to enhance your experience. 2. Use Ad Block... ⇲

Autoplaying video ads with no mute option

Fix: 1. Check App Settings: Look for any settings within the app that may allow you to disable autoplay for videos or mute ads. 2. Use Device Se... ⇲

Ads interrupt memory viewing

Fix: 1. Upgrade to Premium: If available, consider upgrading to a premium version of the app that removes ads for a smoother experience. 2. Mute... ⇲
 
Privacy issue

Limited access to past tweets

Fix: 1. Reconnect Twitter Account: Go to the app settings and disconnect your Twitter account, then reconnect it. This can refresh the data and p... ⇲
 
UI issue

Inability to delete photos from the app

Fix: 1. Check App Settings: Look for an option in the app settings that allows you to manage or delete photos. Some apps have specific sections f... ⇲

Difficulty accessing comments on posts

Fix: 1. Explore App Features: Check if there are any settings or options within the app that allow you to view comments more easily. 2. Refresh... ⇲
 
Customization issue

RetroVideo format changes not well received

Fix: 1. Explore Settings: Check if there are options in the app settings to revert to previous formats or styles for videos. 2. Provide Feedback... ⇲

Limited options for then/now images

Fix: 1. Explore App Features: Check if there are any updates or new features in the app that may have added more options for then/now images. 2.... ⇲
 
Notifications issue

Notifications are excessive

Fix: 1. Adjust Notification Settings: Go to Settings > Notifications > Timehop and customize the notification settings. You can turn off notifica... ⇲
 
Loading issue

Photos fail to load intermittently

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if that resolves t... ⇲
 
Account issue

No support for multiple accounts

Fix: 1. Use Different Devices: If you have access to multiple devices, you can log into different accounts on separate devices to manage your mem... ⇲
 
Compatibility issue

Lack of Snapchat integration

Fix: 1. Use Alternative Methods: Manually save memories from Snapchat to your device and then upload them to Timehop if you want to include them.... ⇲
 
Syncing issue

Inconsistent performance with cloud-uploaded photos

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection when uploading or accessing cloud photos. 2. Re-upload Photos: I... ⇲
 
Updates issue

Missing features after updates

Fix: 1. Check Update Notes: Review the update notes in the App Store to see if the features were removed intentionally or if they are temporarily... ⇲
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 what users are saying
Good experience
96.7%

Bad experience
1.8%

Neutral
1.4%

~ from our NLP analysis of 162,234 combined software ratings.

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 Private Data Timehop collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics