fix problems on Photo Scanner Pro [iphone]

—— Run into issues on Photo Scanner Pro? Get help pending when official support gets back to you!

Photo Scanner Pro: Scan Albums

Info:

company: Maple Media Apps, LLC

: https://maplemedia.zendesk.com/hc/en-us

: maplemedia.io

Chat with our AI-based Photo Scanner Pro Support

🛠️ Common Photo Scanner Pro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Not as quick and easy as advertised

Fix: To improve the speed and ease of use, try familiarizing yourself with the app's interface and features through a quick tutorial or user guid... ⇲

Requires mindful angle to avoid background capture

Fix: To minimize background capture, set up a dedicated scanning area with a plain, solid-colored background. This will help the app distinguish... ⇲

Camera issue

Cannot open images from camera roll

Fix: If the app does not allow you to access images from your camera roll, check the app's permissions in your iPhone settings. Go to Settings >... ⇲

Customization issue

Limited editing features

Fix: To enhance your editing capabilities, consider using a dedicated photo editing app after scanning your images. Apps like Snapseed or Adobe L... ⇲

Lacks a free text box for picture information

Fix: As a workaround, you can create a separate note in your Notes app or a document in a word processor where you can write down the information... ⇲

Occasional cropping required for polished pics

Fix: To minimize the need for cropping, take your time to align the photos properly within the app's frame before scanning. Use the grid or align... ⇲

Bugs issue

Needs improvement for processing film negatives

Fix: For better results with film negatives, ensure that you are using a well-lit area and that the negatives are clean and free of dust. You may... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.0%

Neutral

2.2%

Bad experience

1.8%

~ from our NLP analysis of 1,840 combined software ratings.

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Private Data Photo Scanner Pro collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics