fix problems on Exif Metadata [iphone]

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—— Run into issues on Exif Metadata? Get help pending when official support gets back to you!

Exif Metadata
Info:
company: New Marketing Lab, Inc
: https://www.sixstarapps.com/exif-metadata/#faq
: www.sixstarapps.com
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Compatibility issue

Inability to read HEIC format photos

Fix: 1. Convert HEIC to JPEG: Use a file conversion app or online service to convert HEIC images to JPEG format, which is widely supported. 2. C... ⇲
 
Ads issue

Ads after every edit in free version

Fix: 1. Upgrade to premium: Consider subscribing to the premium version of the app to remove ads. This is the most straightforward solution if yo... ⇲

Free version is heavily ad-supported

Fix: 1. Consider upgrading: If the ads are too disruptive, consider upgrading to the premium version for an ad-free experience. 2. Limit usage:... ⇲
 
Account issue

Subscription cancellation process is unclear

Fix: 1. Access your subscriptions: Go to Settings > [your name] > Subscriptions on your iPhone to view and manage your subscriptions. 2. Follow... ⇲
 
Permissions issue

Cannot access images outside the camera app

Fix: 1. Use the Files app: Save images to the Files app or a cloud service (like iCloud Drive) to access them from Exif Metadata. 2. Import imag... ⇲
 
Search issue

Limited search functionality for edited photos

Fix: 1. Organize photos: Create albums in the Photos app to categorize edited photos, making them easier to find. 2. Use tags: If the app allows... ⇲

Cannot search images by metadata presence

Fix: 1. Organize photos: Manually categorize photos based on metadata in albums or folders to make them easier to find. 2. Use tags: If the app... ⇲
 
Customization issue

Cannot edit detailed EXIF values

Fix: 1. Check app capabilities: Review the app's documentation or settings to see if there are options to edit specific EXIF values. 2. Use a di... ⇲

No option to save photos under a different name

Fix: 1. Save a copy: Use the 'Share' feature to save a copy of the edited photo to another app (like Notes or Files) and rename it there. 2. Use... ⇲

Cannot edit focus mode or white balance

Fix: 1. Use a different app: If Exif Metadata does not support editing focus mode or white balance, consider using a dedicated photo editing app... ⇲

No option to expand or contract geolocation map

Fix: 1. Use external mapping apps: After editing, export the geolocation data and use a mapping app (like Google Maps) to view and manipulate the... ⇲
 
Loading issue

Exif Metadata fails to load large photo libraries

Fix: 1. Reduce library size: If possible, reduce the number of photos in the library by archiving or deleting unnecessary images. 2. Clear app c... ⇲
 
Syncing issue

Inconsistent saving of changes

Fix: 1. Ensure proper saving: After making changes, always look for a 'Save' button and confirm that changes are saved before exiting the app. 2... ⇲
 
Support issue

Lack of in-app help or support

Fix: 1. Explore FAQs: Check the app's website or App Store page for FAQs or user guides that may provide assistance. 2. Use online forums: Searc... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.6%

Bad experience
7.0%

Neutral
3.3%

~ from our NLP analysis of 5,452 combined software ratings.

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 Private Data Exif Metadata collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Exif Metadata Pro (lifetime): $9.99 Ads will be removed
  2. Exif Metadata Pro (annual): $4.99 Ads will be removed