fix problems on Pocketmags Digital Newsstand [iphone]

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—— Run into issues on Pocketmags Digital Newsstand? Get help pending when official support gets back to you!

Pocketmags Digital Newsstand
Info:
company: Jellyfish Connect Limited
: http://www.pocketmags.com/information/default.aspx
: www.pocketmags.com
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Downloads issue

No option to download multiple issues at once

Fix: 1. Download Issues Individually: While this may be time-consuming, you can download issues one at a time. Make a list of the issues you want... ⇲

Missing trash can feature for managing downloads

Fix: 1. Manually Delete Issues: Go to your library, find the downloaded issues, and swipe left on the issue to reveal the delete option. This is... ⇲
 
Features issue

Inability to print pages

Fix: 1. Use Screenshot: Take a screenshot of the page you want to print by pressing the side button and the volume up button simultaneously. Then... ⇲

Cannot copy text from magazines

Fix: 1. Use Screenshot: Similar to printing, take a screenshot of the text you want to copy. You can then use an OCR (Optical Character Recogniti... ⇲
 
Account issue

Account issues between app and website

Fix: 1. Log Out and Log Back In: Sometimes, simply logging out of your account in the app and logging back in can resolve sync issues. Go to Sett... ⇲
 
UI issue

Bookmarking issues in landscape mode

Fix: 1. Rotate Your Device: If the app does not support landscape mode for bookmarking, try switching to portrait mode to access the bookmarking... ⇲

Awkward home menu navigation

Fix: 1. Familiarize with Menu: Spend some time exploring the home menu to understand its layout better. This can help you navigate more efficient... ⇲
 
Search issue

Search feature for keywords is lacking

Fix: 1. Use Specific Keywords: When searching, try using more specific keywords or phrases related to the content you are looking for. 2. Browse... ⇲
 
Syncing issue

Restoring purchases across devices is problematic

Fix: 1. Ensure Same Account: Make sure you are logged into the same account on both devices. Purchases are tied to your account, so this is cruci... ⇲
 
Bugs issue

Errors when accessing magazines

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if the issu... ⇲

Inconsistent access to favorite magazines

Fix: 1. Re-add Favorites: Go to your favorites section and re-add the magazines that are not showing up. This can sometimes refresh the list. 2.... ⇲
 
Support issue

Poor customer support response

Fix: 1. Use FAQs: Check the app's FAQ section for common issues and solutions. This can often provide quick answers without needing to contact su... ⇲

Help section is unhelpful

Fix: 1. Look for Online Resources: Search for user guides or tutorials online that may provide better assistance than the in-app help section. 2... ⇲
 
Audio issue

Robotic voice for article reading

Fix: 1. Adjust Voice Settings: Go to Settings > Accessibility > Spoken Content and adjust the voice settings. You can choose a different voice or... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
77.5%

Bad experience
19.5%

Neutral
3.0%

~ from our NLP analysis of 440 combined software ratings.

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 Private Data Pocketmags Digital Newsstand collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. Pocketmags Plus: $10.49 Pocketmags Plus 1 Month Auto-Renewable Sub
  2. Pocketmags single issue purchase: $4.99 One single issue purchase from Pocketmags
  3. Pocketmags single issue purchase: $3.99 One single issue purchase from Pocketmags
  4. Pocketmags single issue purchase: $5.99 One single issue purchase from Pocketmags
  5. Pocketmags single issue purchase: $6.99 One single issue purchase from Pocketmags
  6. Pocketmags single issue purchase: $2.99 One single issue purchase from Pocketmags
  7. Pocketmags single issue purchase: $7.99 One single issue purchase from Pocketmags
  8. Pocketmags Alternative Tier 4: $3.99 Pocketmags Alternative Tier 4
  9. Pocketmags single issue purchase: $9.99 One single issue purchase from Pocketmags
  10. Pocketmags Alternative Tier 3: $2.99 Pocketmags Alternative Tier 3