fix problems on Altered [iphone]

—— Run into issues on Altered? Get help pending when official support gets back to you!

Altered

Info:

company: Equinox (FR)

: https://www.altered.gg/en-us/qa/qa-digital-services

: www.altered.gg

Chat with our AI-based Altered Support

🛠️ Common App Problems on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Navigation is cumbersome

Fix: To improve navigation, familiarize yourself with the app's layout. Create a mental map of the main s... »»

No back button in key places

Fix: Use the swipe gesture to go back if the app supports it. Swipe from the left edge of the screen towa... »»

Notifications issue

Notifications don’t work

Fix: Ensure that notifications are enabled for the app in your iPhone settings. Go to Settings > Notifica...

UI issue

Deck building viewing is tedious

Fix: Try using filters to narrow down card selections when building decks. This can help you find the car...

Scan button disappears

Fix: Check if the app has any specific requirements for the scan feature to work, such as camera permissi...

My collection tab not showing

Fix: Ensure that you are logged into your account. Sometimes, the collection tab may not appear if you ar...

Back arrow takes user to wrong page

Fix: If the back arrow is malfunctioning, try using the home button or navigating through the main menu i...

App feels like a web page

Fix: Check if there are any settings in the app that allow you to switch to a more app-like interface. So...

Clunky user experience

Fix: Take time to explore the app's features and settings. Familiarizing yourself with the layout can hel...

Gameplay issue

Cannot combine same cards from different sets

Fix: Check if there is a specific rule or setting in the app that restricts combining cards from differen...

Bugs issue

One hero and card are broken

Fix: Try restarting the app to see if the issue resolves itself. Sometimes, a simple restart can fix glit...

Updates issue

Card details do not update correctly

Fix: Force close the app and reopen it. This can refresh the data and may resolve the issue with card det...

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password,...

Logs out automatically

Fix: Ensure that you are using the latest version of the app. Updates often fix bugs related to login ses...

Loading issue

Infinite loading times

Fix: Check your internet connection. A slow or unstable connection can cause loading issues. Try switchin...

Installation issue

Requires reinstallation to log in

Fix: Before reinstalling, try clearing the app's cache or data if possible. This can sometimes resolve pe...

Freezing issue

Unusable after one use

Fix: Try restarting your device after the first use. This can sometimes clear temporary issues that preve...

Have a specific unlisted Problem? resolve your issue below:

what users are saying

Good experience

63.6%

Neutral

27.3%

Bad experience

9.1%

~ from our NLP analysis of 11 combined software ratings.

Switch to these Alternatives:

Slay the Spire: TBG Companion

Conquest Companion App

CerebroMCP

The Search for Lost Species

Beaten Tracker: FaB life app

PointBreakSW

Glimmer Scan

Mutility - MTG Life Counter

Countermon - for Digimon TCG

Geeky's TCG: Collector

Private Data Altered collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content