fix problems on Epoch Times [iphone]

—— Run into issues on Epoch Times? Get help pending when official support gets back to you!

Epoch Times

Info:

company: Epoch Usa Inc

: http://www.epochtimes.com/gb/2/7/26/n207400.htm

: www.epochtimes.com

Chat with our AI-based Epoch Times Support

🛠️ Common Epoch Times Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Screen name shows 'iPhone' instead of epoch time

Fix: Go to the settings of your iPhone. Scroll down and find the 'Epoch Times' app. Tap on it and check if there is an option to change the displ... ⇲

Graphics bleed off the page

Fix: Check your device's display settings. Go to 'Settings' > 'Display & Brightness' and ensure that the display settings are set to default. Som... ⇲

Payments issue

Charges unclear upon download

Fix: Review the app's description in the App Store before downloading. It should provide information about any charges or subscriptions. If you h... ⇲

UI issue

Application displays in Chinese despite English label

Fix: Check the language settings on your iPhone. Go to 'Settings' > 'General' > 'Language & Region' and ensure that your preferred language is se... ⇲

Unattractive interface design

Fix: Explore the app settings to see if there are any themes or display options that can be adjusted to improve the interface appearance. Some ap... ⇲

Ads issue

Ad pop-ups disrupt reading

Fix: Look for an option within the app to disable ads or switch to a premium version if available. This is often found in the settings or account... ⇲

Slow issue

New version resembles a slow webpage

Fix: Clear the app's cache. Go to the app settings and look for an option to clear cache or data. This can help improve performance. If the app d... ⇲

Customization issue

Inability to expand font sizes

Fix: Check the app settings for any accessibility options. Open the Epoch Times app, go to settings, and look for text size or font options. Adju... ⇲

Crashes issue

Epoch Times crashes when selecting categories

Fix: Try restarting your iPhone. This can help clear temporary glitches that may be causing the app to crash. After restarting, open the app and... ⇲

Epoch Times fails to open after crashing

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲

Compatibility issue

Interface not optimized for tablet display

Fix: Try using the app in portrait mode instead of landscape mode, as some apps are better optimized for one orientation. Rotate your device and... ⇲

Content issue

Lack of cultural depth in content

Fix: Explore different sections of the app to find more diverse content. Sometimes, specific categories may offer richer cultural insights than o... ⇲