fix problems on PropertyGuru Singapore [iphone]

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PropertyGuru Singapore
Info:
company: PropertyGuru Pte Ltd
: http://www.propertyguru.com.sg/feedback
: www.propertyguru.com.sg
Chat with our AI-based PropertyGuru Singapore Support
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UI issue

Map view function missing

Fix: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services, find PropertyGuru, and set it to 'While... ⇲

Clunky navigation

Fix: Familiarize yourself with the app's layout by exploring the different sections. Sometimes, taking a moment to understand the navigation can... ⇲

Generic floor plans

Fix: If you find the floor plans unhelpful, consider reaching out to the property agents directly for more detailed plans or additional informati... ⇲
 
Updates issue

Frequent forced updates

Fix: Check your App Store settings to see if automatic updates are enabled. Go to Settings > App Store and toggle off 'App Updates' to prevent au... ⇲

Unusable after update

Fix: Force close the app and restart your iPhone. This can help clear any temporary glitches that may have occurred after the update. OR If th... ⇲
 
Settings issue

SMS and sharing disabled

Fix: Check the app's permissions by going to Settings > Privacy > Contacts and ensure PropertyGuru has access to your contacts. If it does not, e... ⇲

Cannot save viewed properties

Fix: Ensure you are logged into your account. If you are not logged in, the app may not allow you to save viewed properties. Log in and try again... ⇲
 
Bugs issue

Favorites feature not working

Fix: Try logging out of the app and then logging back in. This can refresh your account settings and may restore the functionality of the favorit... ⇲

Duplicate listings

Fix: Use the app's filter options to sort listings by 'Newest' or 'Price' to help identify and ignore duplicates more easily. OR If duplicates... ⇲
 
Crashes issue

Crashes after update

Fix: Force close the app and restart your iPhone. This can help clear any temporary glitches that may have occurred after the update. OR If th... ⇲
 
Search issue

Inability to modify search parameters

Fix: Check if there are any filters applied that may be restricting your search. Look for a 'Clear Filters' option or similar in the search setti... ⇲

Search function faulty

Fix: Ensure that you are entering the correct search terms and using the appropriate filters. Double-check spelling and try different keywords.... ⇲
 
Camera issue

Poor photo quality

Fix: Check your internet connection, as slow connections can affect image loading quality. Try switching to a faster Wi-Fi network or using mobil... ⇲
 
Loading issue

Loading screen issues

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. Restarting your rout... ⇲
 
Ads issue

Incessant ads

Fix: Look for an option within the app settings to disable ads or switch to a premium version if available. This may reduce the frequency of ads... ⇲
 
Compatibility issue

No iPad version

Fix: Use the iPhone version of the app on your iPad. You can do this by downloading the iPhone app from the App Store and running it in compatibi... ⇲
 
Notifications issue

No new listing push alerts

Fix: Check your notification settings for the app. Go to Settings > Notifications > PropertyGuru and ensure that 'Allow Notifications' is enabled... ⇲
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 what users are saying
Good experience
60.0%

Bad experience
28.7%

Neutral
11.3%

~ from our NLP analysis of 115 combined software ratings.

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 Private Data PropertyGuru Singapore collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics