fix problems on Wamba [iphone]

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—— Run into issues on Wamba? Get help pending when official support gets back to you!

Wamba: Dating, Meet & Chat
Info:
company: JSC Mamba
: https://m.wamba.com/support
Chat with our AI-based Wamba Support
   Hello! How can I assist you?  

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Payments issue

VIP pass does not show benefits

Fix: 1. Review the VIP pass features in the app's settings or help section. Sometimes, benefits are not immediately visible and may require you t... ⇲
 
Account issue

Inability to delete account

Fix: 1. Navigate to the app's settings and look for an option related to account management or privacy. There may be a 'Delete Account' option hi... ⇲

Limited communication options for free users

Fix: 1. Maximize the features available to free users by being strategic in your interactions. Focus on quality over quantity in your messages. 2... ⇲

Banned profiles without explanation

Fix: 1. Review the app's community guidelines to understand what behaviors might lead to a ban. This can help you avoid similar issues in the fut... ⇲
 
Settings issue

Settings do not work

Fix: 1. Restart the app. Close it completely and reopen it to see if the settings function properly afterward. 2. Clear the app's cache. Go to yo... ⇲
 
Support issue

Poor customer support

Fix: 1. Utilize any available in-app help or FAQ sections. Often, common issues are addressed there. 2. Look for community forums or social media... ⇲

No way to contact developers

Fix: 1. Look for any in-app feedback or support options. Sometimes, there are hidden ways to send feedback or report issues. 2. Check the app's o... ⇲

Language barriers in support communication

Fix: 1. Use translation tools or apps to help communicate your issues more clearly. Google Translate can be a useful resource for translating mes... ⇲
 
UI issue

Navigation issues

Fix: 1. Familiarize yourself with the app's layout. Spend some time exploring each section to understand where features are located. 2. Check for... ⇲

Wamba turned into a swipe format

Fix: 1. Familiarize yourself with the new swipe format. Spend some time using it to understand how it works and what features are available. 2. L... ⇲
 
Security issue

High number of scammers

Fix: 1. Be vigilant and report any suspicious behavior or profiles using the app's reporting feature. 2. Educate yourself on common scam tactics... ⇲
 
Crashes issue

Crashing issues

Fix: 1. Ensure your app is updated to the latest version. Go to the App Store, search for Wamba, and check for updates. 2. Restart your iPhone. T... ⇲
 
Privacy issue

Misleading profiles

Fix: 1. Be cautious and look for profiles with detailed information and multiple photos. This can help you identify genuine users. 2. Use the app... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
87.2%

Neutral
7.1%

Bad experience
5.7%

~ from our NLP analysis of 2,025 combined software ratings.

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 Private Data Wamba collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. VIP-status: $2.99 VIP-status
  2. VIP-status: $2.99 7 days for $2.99
  3. VIP-status: $7.99 VIP-status.
  4. VIP-status: $5.99 VIP-status
  5. "7 coins": $2.99 7 coins for
  6. VIP-status: $5.99 30 days for $5.99
  7. VIP-status: $2.99 VIP-status.
  8. "25 coins": $9.99 "25 coins"
  9. VIP-status: $1.99 VIP-status.
  10. VIP-status: $3.99 90 days for $19.99