fix problems on LOC Collections [iphone]

—— Run into issues on LOC Collections? Get help pending when official support gets back to you!

LOC Collections

Info:

company: Library Of Congress

: https://www.loc.gov/contact/

: www.loc.gov

Chat with our AI-based LOC Collections Support

🛠️ Common LOC Collections Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Blurry images that are hard to read

Fix: Check your device's display settings. Go to Settings > Display & Brightness and ensure that the display is set to the highest resolution. Ad... ⇲

Random and unrelated topic buttons

Fix: Try resetting the app's settings. Go to the app's settings menu and look for an option to reset or restore default settings. This may help r... ⇲

Search issue

No search functionality for authors or titles

Fix: Check for any updates to the app. Go to the App Store, tap on your profile icon, and scroll down to see if LOC Collections has an available... ⇲

Slow issue

Slow performance and frequent connection failures

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and cellular data to see if performance improves. You can also r... ⇲

UI issue

Browsing by topic leads to unrelated categories

Fix: Try refreshing the app. Close the app completely and then reopen it to see if the browsing categories align better after a fresh start. OR... ⇲

Thumbnails do not expand or are illegible

Fix: Try tapping on the thumbnail to see if it opens in a larger view. If it does not, check if there are any settings in the app that control th... ⇲

Syncing issue

iCloud integration issues prevent saving Favorites

Fix: Check your iCloud settings. Go to Settings > [your name] > iCloud and ensure that LOC Collections is toggled on. This allows the app to save... ⇲

Bugs issue