fix problems on Basement Guardian [iphone]

—— Run into issues on Basement Guardian? Get help pending when official support gets back to you!

Basement Guardian

Info:

company: WAYNE/SCOTT FETZER COMPANY

: https://basement-guardian.com/pages/contact-us

: basement-guardian.com

Chat with our AI-based Basement Guardian Support

🛠️ Common Basement Guardian Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Frequent false alarms

Fix: Check the sensitivity settings in the app. Navigate to the settings menu and look for an option related to alarm sensitivity. Adjust it to a... ⇲

Lacks historical pump run data

Fix: Manually log pump run times in a separate note-taking app or spreadsheet. Create a simple log where you can record the start and stop times... ⇲

Notifications issue

Inconsistent pump status notifications

Fix: Verify that notifications are enabled for the app. Go to your iPhone's Settings > Notifications > Basement Guardian and ensure that 'Allow N... ⇲

No push notifications for pump issues

Fix: Ensure that push notifications are enabled in the app settings. Open the app, go to settings, and look for notification preferences to enabl... ⇲

Requires login every time

Fix: Check if there is an option to stay logged in. Look for a 'Remember Me' or 'Stay Logged In' checkbox on the login screen and ensure it is se... ⇲

UI issue

Basement Guardian interface zooms unexpectedly

Fix: Adjust the zoom settings on your iPhone. Go to Settings > Accessibility > Zoom and ensure that the zoom feature is turned off or adjust the... ⇲

Support issue

Limited troubleshooting information

Fix: Create a troubleshooting guide based on common issues you encounter. Document the problems and the steps you took to resolve them for future... ⇲

Performance issue

Basement Guardian performance needs improvement

Fix: Clear the app's cache if the option is available in the settings. This can help improve performance by removing unnecessary data that may be... ⇲